I got this message when I tried to open a .pdf and a .docx file in Trados 2019 (Windows 10 64bt). I had chosen the solution of translating a single file and not creating a project. When I decided to create a new project with the same file to see what happens, the message did not appear and I was able to verify my segments. Isn't it weird?
Hello Maria Rigli,
Its always helpful when you get an error message, to attach the whole error stack.
This way we can often see what might be the issue-
You can just save the error stack to your desktop and then attach to the thread.
You have two options in Studio-
1) Translate a single file
2) Create a project (using one or more files).
As you have more than one file, then use the project creation option.
Oana Nagy | QA Engineer | RWS Group
I know the difference between project and file. In the file I am attaching I used a test file that I created (the sentences are too simple) to show you the problem.
Translate
<SDLErrorDetails time="27/01/2020 17:33:48">
<ErrorMessage>Object reference not set to an instance of an object.</ErrorMessage>
<Exception>
<Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<HelpLink />
<Source>Sdl.TranslationStudio.Editor</Source>
<HResult>-2147467261</HResult>
<StackTrace><![CDATA[ at Sdl.TranslationStudio.Editor.TranslationMemory.TranslationMemoryViewPart.UpdateIcon()
at Sdl.TranslationStudio.Editor.TranslationMemory.TranslationMemoryViewPart.UpdateTranslationProvider()
at Sdl.TranslationStudio.Editor.TranslationMemory.TranslationMemoryViewPart.OnActiveDocumentChanged()
at Sdl.TranslationStudio.Editor.TranslationMemory.TranslationMemoryViewPart.editorService_ActiveDocumentChanged(IDocument document)
at Sdl.TranslationStudio.Api.Editor.DocumentEventHandler.Invoke(IDocument document)
at Sdl.TranslationStudio.Editor.EditorService.set_ActiveDocument(IDocument value)
at Sdl.TranslationStudio.Editor.EditorView.OnActiveViewPartChanged(IViewPartReference viewPartReference)
at Sdl.Desktop.Platform.AbstractViewWithParts.Control_ActiveViewPartChanged(IViewWithParts view, IViewPartReference viewPartReference)
at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.OnActiveViewPartChanged(IViewPartReference viewPartReference)
at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.InternalActivateViewPart(IViewPartReference viewPartToActivate)
at Sdl.Desktop.Platform.WinForms.DockingViewContentControl._tabControl_SelectedTabChanged(Object sender, SelectedTabChangedEventArgs e)
at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.OnSelectedTabChanged(SelectedTabChangedEventArgs e)
at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.RaiseEvent(UltraTabControlEventId id, EventArgs e)
at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.OnManagerSelectedTabItemChanged(Object sender, SelectedTabItemChangedEventArgs e)
at Infragistics.Win.UltraWinTabs.TabManager.set_SelectedTabItem(ITabItem value)
at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.SetSelectedTab(UltraTab tab)
at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.set_SelectedTab(UltraTab value)
at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.AddViewPartTab(IViewPartReference viewPartReference)
at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.AddViewPart(IViewPartReference viewPartReference)
at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.NotifyViewPartAdded(IViewPartReference viewPartReference)
at Sdl.Desktop.Platform.AbstractViewWithParts.AddViewPart(IViewPartReference viewPartReference)
at Sdl.Desktop.Platform.AbstractDockingView.AddViewPart(IViewPartReference viewPartReference)
at Sdl.TranslationStudio.Editor.Shared.InternalEditorContext.AddDocumentViewPart(IDocumentViewPart documentViewPart)
at Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument.AfterLoad(IJob job)]]></StackTrace>
</Exception>
<Environment>
<ProductName>SDL Trados Studio</ProductName>
<ProductVersion>15.0.0.0</ProductVersion>
<EntryAssemblyFileVersion>15.2.5.2145</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>1033</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>DESKTOP-CE0KHKG\life_</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>DESKTOP-CE0KHKG</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>8179916 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>
Hello Maria Rigli,
In this instance I would suggest repairing your installation of Studio
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395
You can also use the following free app
https://appstore.sdl.com/language/app/sdl-freshstart/876/
If repairing Studio doesnt help, please reset Studio to its default settings as in the above link.
Oana Nagy | QA Engineer | RWS Group
Hello Maria Rigli,
In this instance I would suggest repairing your installation of Studio
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395
You can also use the following free app
https://appstore.sdl.com/language/app/sdl-freshstart/876/
If repairing Studio doesnt help, please reset Studio to its default settings as in the above link.
Oana Nagy | QA Engineer | RWS Group
Thank you for the answer. I tried solution 1 but there is no ''Repair'' option (only Uninstall/Change). The second workaround did not work. As far as the SDL Freshsart app is concerned, when I tried to repair Studio, I got the message that the action is only valid for products that are currently installed. Studio is installed though.