SDL Terrible connection time-out error

Today was simply a terrible nightmare due to this unjustified error! Every time Studio opens, it gives this time-out error and crashes! I can not even save a stack report, as it would not allow me at all and crashes before I am able to do anything. 

I had to reset SDL Studio by doing the famous workaround of renaming the 3 folder names, and I managed to open Studio, but every a few minutes I get this error still. I have no idea what might be causing this.

Please see the attached sScreenshot of Trados Studio with an error message window stating 'There was a connection timeout error. Please check your network and internet connections.'Close-up of an error message window in Trados Studio indicating a connection timeout error and prompting to check network connections.Screenshot of Trados Studio with an error message overlaid on the interface, stating 'Cannot even create a stack report; Studio crashes.'Detailed error log in Trados Studio showing a System.Net.Sockets.SocketException with a connection timeout error and stack trace information.

<SDLErrorDetails time="2/16/2020 5:07:16 PM">
  <ErrorMessage>There was a connection timeout error.
Please check your network and internet connections.</ErrorMessage>
  <Exception>
    <Type>System.Net.Sockets.SocketException, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <ErrorCode>10060</ErrorCode>
    <SocketErrorCode>TimedOut</SocketErrorCode>
    <NativeErrorCode>10060</NativeErrorCode>
    <HelpLink />
    <Source>System</Source>
    <HResult>-2147467259</HResult>
    <StackTrace><![CDATA[   at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)
   at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>15.0.0.0</ProductVersion>
    <EntryAssemblyFileVersion>15.2.5.2145</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1033</OperatingSystemLanguage>
    <CodePage>1256</CodePage>
    <LoggedOnUser>ADMINSAM\Ahmed</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>ADMINSAM</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>50276084 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>
creenshot and the stack trace I could finally generate.

Can you please let me know a solution for this ASAP, to be able to finalize my project?



Generated Image Alt-Text
[edited by: Trados AI at 2:43 PM (GMT 0) on 1 Mar 2024]