Problem with Erratic Cursor

Question

Hello All, 
 I have used Trados Studio 2019 SR2 for a year, and it has worked mostly fine. 
 But today, my editor cursor began to act erratically. Firstly, it could not be moved to the last character in the segment. I turned off the term recognition, but then the cursor was placed randomly, even though when I typed, the typed characters were placed at the end of the segment. 
 What has gone wrong? I think it has something to do with term recognition. 
 Another question: can I turn off keyboard shortcuts (the majority of them is not needed by me) in bulk (that is, not one by one)? 
 Looking forward to your generous help and insight. 
 Erich, Indonesian translator.

Oana Nagy · Answer

Hello Erich Ekoputra , 
 I haven't such behaviour mentioned recently, so it might be worth starting with the basics and first ensuring that everything is up to date- 
 https://community.sdl.com/product-groups/translationproductivity/w/customer-experience/3392/how-to-part-1-trouble-shoot-unexplained-errors-and-unwanted-behaviour-in-studio-multiterm (parts 1 and 2) 
 If the problem persists, it might be worth looking at your mouse (use a substitute and or change batteries if it is wireless) or even the keyboard itself where you might have a 'sticky key'. 
 On the issue of shortcuts, it is not possible to turn them all off in one go - but as i think you already know, you can change the default settings/remove individual shortcuts.

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Problem with Erratic Cursor