Hello, each time I try to open Studio 2019, I get this message and the application shuts down. I have uninstalled and reinstalled it but the problem persists. Could you please help me? Thanks a lot!
Hello Carla Procaccini ,
The error seems to suggest a problem with Glossary/Termbase.
Please try resetting Studio first to see if this helps
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395
You can also use FreshStart available on the SDL App Store
https://appstore.sdl.com/language/app/sdl-freshstart/876/
Please let us know if this helps.
Oana Nagy | QA Engineer | RWS Group
Thank you Steven Whale,
you're right, the problem was with Glossary/Termbase. I uninstalled Multiterm and SDL Studio worked again. Thanks a lot!
Hi Carla Procaccini ,
Thanks for the feedback.
Before reinstalling- please make sure Studio is up to date (Help-Check for updates) and then when installing MultiTerm- also ensure this is on the latest version.
Oana Nagy | QA Engineer | RWS Group
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