Studio 2019 SR2: Cannot open project packages – "Access to path C:\$Recycle Bin\S-1-5-18 denied"

Hello,

as of today, any project package I try to open, including ones that had been opened succesfully in the past, leads to the following error message:

Der Zugriff auf den Pfad "C:\$Recycle.Bin\S-1-5-18" wurde verweigert.

I am running SDL Trados Studio 2019 SR2 - 15.02.0.1041

Has anyone else run into this before?

I have pasted the error details from the xml file below:

<SDLErrorDetails time="28.04.2020 09:35:27">
  <ErrorMessage>Der Zugriff auf den Pfad "C:\$Recycle.Bin\S-1-5-18" wurde verweigert.</ErrorMessage>
  <Exception>
    <Type>System.UnauthorizedAccessException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>mscorlib</Source>
    <HResult>-2147024891</HResult>
    <StackTrace><![CDATA[   bei System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   bei System.IO.FileSystemEnumerableIterator`1.AddSearchableDirsToStack(SearchData localSearchData)
   bei System.IO.FileSystemEnumerableIterator`1.MoveNext()
   bei System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)
   bei System.IO.Directory.GetFiles(String path, String searchPattern, SearchOption searchOption)
   bei Sdl.TranslationStudio.Packaging.PackageImport.ProjectFolderControl.ValidateProjectFolder(String projectFolder)
   bei Sdl.TranslationStudio.Packaging.PackageImport.ProjectFolderControl.set_ProjectFolder(String value)
   bei Sdl.TranslationStudio.Packaging.PackageImport.OpenPackagePreviewWizardPage.OnShow(Boolean first, Boolean back)
   bei Sdl.Desktop.Platform.Wizard.AbstractWizard`1.SetCurrentPageIndex(Int32 index, Boolean back)
   bei Sdl.Desktop.Platform.Wizard.AbstractWizard`1.PrepareWizardForShow()
   bei Sdl.Desktop.Platform.Wizard.AbstractWizard`1.ShowDialog(IWin32Window owner)
   bei Sdl.TranslationStudio.Packaging.PackagingService.ShowModalOpenPackageWizard(IWin32Window owner, String packageFilePath, IWizard`1& wizard, String customDataId, Object customData)
   bei Sdl.TranslationStudio.Packaging.PackagingService.ShowModalOpenPackageWizard(IWin32Window owner, IWizard`1& wizard)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>15.0.0.0</ProductVersion>
    <EntryAssemblyFileVersion>15.2.0.1041</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1031</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>[redacted]</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>LAPTOP-UFPIDB8R</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>16511252 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

Regards

Alexander

Parents
  • Hello @ ,

    This is probably due to a corruption of the Studio settings.

    Please try resetting Studio-

    Studio 2019

    Close Studio

    Navigate to the following folder-

    C:\Users\[Username]\AppData\Roaming\SDL\SDL Trados Studio and rename the folder 15.0.0.0 (just add   _old at the end)

    and then restart Studio.

    File Explorer window showing the SDL Trados Studio folder with a renamed subfolder '15.0.0.0_old' highlighted by a green arrow.

    I also notice that you are on an older version of Studio 2019- so I would recommend updating to the latest version (-

    Make sure you are logged in - Then go to Help >Check for Updates or simply click on the notifications' icon (top right corner).

    Close-up of the File Explorer window with the '15.0.0.0_old' folder highlighted and a green checkmark indicating the action is complete.

    Did this help?

    Oana Nagy | RWS Group

    _____________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji


    Generated Image Alt-Text
    [edited by: Trados AI at 9:03 PM (GMT 0) on 28 Feb 2024]
Reply
  • Hello @ ,

    This is probably due to a corruption of the Studio settings.

    Please try resetting Studio-

    Studio 2019

    Close Studio

    Navigate to the following folder-

    C:\Users\[Username]\AppData\Roaming\SDL\SDL Trados Studio and rename the folder 15.0.0.0 (just add   _old at the end)

    and then restart Studio.

    File Explorer window showing the SDL Trados Studio folder with a renamed subfolder '15.0.0.0_old' highlighted by a green arrow.

    I also notice that you are on an older version of Studio 2019- so I would recommend updating to the latest version (-

    Make sure you are logged in - Then go to Help >Check for Updates or simply click on the notifications' icon (top right corner).

    Close-up of the File Explorer window with the '15.0.0.0_old' folder highlighted and a green checkmark indicating the action is complete.

    Did this help?

    Oana Nagy | RWS Group

    _____________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji


    Generated Image Alt-Text
    [edited by: Trados AI at 9:03 PM (GMT 0) on 28 Feb 2024]
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