hi team,
when connecting user to studio 2019 via licence server i get the attached message over and over. other users can connect without issues but not this one. i keep getting sent back to evaluation expired [37] window. ive uninstalled studio about 5 times now.
it was working on the 03/05/2020 but not now
any suggestions
You can get free help with licensing issues that are preventing you from working via live chat here:
Click on the right-hand button 'Request License Reset' and fill out the little form that appears.
Someone will reply very quickly, usually immediately.
In the rare event that there is nobody available, the button will be greyed out with 'No Agents Are Available'. Then, click on the 'Submit Case' button and fill that form out, being sure to give your email address accurately so they can contact you. Remember to click 'Licensing' in the 'Case Type' dropdown. You should have your license problems resolved within 24h.
All the best,
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