Hello everyone, I bought a new computer today and tried to install STUDIO 2015. All installation attempts resulted in Error 1603 and Error 1722. I searched the web but couldn't find a solution. I'd be happy to know how this can be resolved. Thanks.
Hello Yaniv Moshkovitz ,
The errors mentioned, suggest that there is a problem with the actual Windows installer (this may have become corrupted also during the download)
These articles may help-
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0027779
Please let us know if this helps.
Oana Nagy | QA Engineer | RWS Group
Hello Steven,
Thank you very much for your help.
I read the articles you referred me to. I don't think the reason for this problem is an encrypted folder, access to a substitute drive or missing permissions, as suggested in one of the articles. I did try to install STUDIO 2019 and the installation process was smooth. Is there a chance one of the components of the STUDIO 2015 installation package is outdated?
Hello Yaniv Moshkovitz,
It is possible that one of the components became corrupted during the installation.
Sometimes manually installing the components as mentioned in this article will help
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0032886
Oana Nagy | QA Engineer | RWS Group
Hello Steven,
I see there's an article for Version 2014 and another for versions 2017 and 2019. I would be happy to know if an article for 2015 is also available.
In the meantime, I chose to upgrade to 2019 and it's working smoothly. I hope I won't have any such issues.
Thanks
Yaniv
Hello Steven,
I see there's an article for Version 2014 and another for versions 2017 and 2019. I would be happy to know if an article for 2015 is also available.
In the meantime, I chose to upgrade to 2019 and it's working smoothly. I hope I won't have any such issues.
Thanks
Yaniv
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