Clare Rubin

Have you moved your project, removed any detachable media like USB stick or external HDD? Did you store your project in the cloud?

With Studio open check in the projects view, if no filter are set.

Your TM should contain all translations, so in any case you should be able to recover the translation.

I have not moved my project as far as I am aware, but am confused about connections between SDL and TMs and TBs which I would prefer on my desktop. There seem to be folders all over the place- converted glossary files in the folder I keep my general excel glossaries, but then a Termbase being saved to a folder in Multiterm... (I added the newest one to my project shortly before all this happened, so I am wondering if the error message was about that). Then a Projects folder on my desktop. Before, the latest version of my project would open in Studio but the last time it did not.

I have checked in all the folders and when I look in Projects view it does not appear. There is a version in Projects in the folder on my desktop but it is a much earlier version. The same with the TM. 

I have disconnected and reconnected an external hard drive which I did one back up to a while ago which is now out of date. As far as I am aware I did not store it in the cloud.

I have not moved my project as far as I am aware, but am confused about connections between SDL and TMs and TBs which I would prefer on my desktop. There seem to be folders all over the place- converted glossary files in the folder I keep my general excel glossaries, but then a Termbase being saved to a folder in Multiterm... (I added the newest one to my project shortly before all this happened, so I am wondering if the error message was about that). Then a Projects folder on my desktop. Before, the latest version of my project would open in Studio but the last time it did not.

I have checked in all the folders and when I look in Projects view it does not appear. There is a version in Projects in the folder on my desktop but it is a much earlier version. The same with the TM. 

I have disconnected and reconnected an external hard drive which I did one back up to a while ago which is now out of date. As far as I am aware I did not store it in the cloud.

Folders all over the place are created, when you do something. They do not appear from heaven. Please check also other locations on your HDD(s) for a possible location of this project.

Keeping anything on desktop is in my opinion a very bad idea, as the desktop becomes quickly cluttered. A much better idea is to have an extra hard drive (a HDD partition is enough and acts as an extra HDD) for data, where you can create a dedicated folder for TMs, a special folder for TBs and a folder for your jobs. The TB and jobs folder should by organized by customers, while the TM folder should be organized by language pairs first and then customers.

Having a decent system of files and folders is really crucial to use Studio. In any case, the user should always be in command, never the software. And this is perfectly possible with Studio. You decide (always), where your translatables are, where TMs and TBs are.

This said, there was a bug in Studio, which under certain circumstances lead to deletion of projects. This happened, when you were creating a new project and then was moving forth and back in the "One Step" project creation wizard. So if you indeed have created a new project in the meantime, the old one might have been deleted. This happened very rarely, but unfortunately it did.

Jerzy Czopik

Jerzy Czopik said:

This said, there was a bug in Studio, which under certain circumstances lead to deletion of projects. This happened, when you were creating a new project and then was moving forth and back in the "One Step" project creation wizard. So if you indeed have created a new project in the meantime, the old one might have been deleted. This happened very rarely, but unfortunately it did.

This very bad bug was resolved in the last CU for Studio.

This is why I wrote "was" :) But you never know, which version of the software people use. And what kind of other possibly interacting software is installed on their PCs.

I think I'll have to just surrender and start again. I get confused. Multiterm saves in one place, Studio somewhere else. At some point I will get more au fait with pathways and specifying where to save things.  It's a shame as I put a lot of work in and was building a good TM. Newbie issues.

Once again. That answer was for Jerzy.

Neither MultiTerm nor Studio do save in "some" places. When you use MultiTerm and create a new termbase, you are asked for the place to save. When you use either Glossary Converter or MultiTerm Convert, all files are stored there, where the source file was.

In Studio, when you use Drag & Drop, all files are stored in Documents -> Studio 2019 -> Projects -> DropFiles
If you use "Translate single document", the complete project will be stored exactly there, where the source file was. And when you start a project with the project creation wizard, you either use the path suggested or (much better) you chose your own path.

Thank you for this clarification. Yes, I remember struggling every time it mentioned choose you own path. I'd get so far as it was asking for a path and I wouldn't know how to write the path for where I wanted it to go and then give up and go with wherever was suggested as default and then try and move the files where I wanted afterwards.

For example, I am trying again now with the old version of my project. I got the message that my Termbase could not be loaded (most likely as I had moved it) and I am now trying to figure out how to load it manually. 

Hi Clare Rubin

I wonder if the following YouTube tutorial might help you understand how you can decide for yourself where you want to save stuff on your computer...

Windows 10 file structure tutorial

Sorry if it's too complicated. It's hard for we who've been using Windows for decades to remember what it was like when we were 'newbies'!

Bon courage,

Ali

You can chose path by using "Browse".

But—and please don't get me wrong—it seems you have a basic problem with the usage of a PC. Please take some time to learn how to maintain files and folders, as without this knowledge you're lost.

Windows has an integrated tool for file management called Windows Explorer. This tool is not really good, but can be helpful in certain cases.

Open Windows Explorer, chose the drive where you want to have your folder. Use right click to create a new folder, give it a sounding name. Double click it to open. Then you see the path to there in the navigation bar of Windows Explorer. If you click there, the path will be blue highlighted. Press CTRL+C - this copies the path as text to the clipboard. When Studio or MultiTerm ask for path, you can use CTRL+V to enter exactly the desired path.

Thanks for the video. Thankfully, I knew all of it.