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Problem with segment confirmation

Hi everyone,

Trados 2019 is becoming a little nightmare for me each time a use it. Not sure what the issue is but each time I try to confirm a segment the program freezes. I am aware that other users have had the same problem. I have disconnected both, TM and Machine translation (was not working anyway), to see if it could speed up things, but to no avail.

I need to really move on because of deadline, so my question is, what can I do to export it as it is to the final word document, so I can edit it there? I don't use the program much at the moment, so even this simple question stays out of my technical reach. Do I need to close (without confirming the segment) the document at Trados? I am assuming that without confirming all segment I cannot export it but maybe I am wrong.

I would really appreciate some help.

Thank you so much.

JC.