can't open original source file after been translated in trados 2019.

The thing is that original files PDF, Word, when downloaded or created on my laptop are fine. Can open them, amend etc. 

As soon as I open them in Trados, translate and save as in my documents, are unable to open. Listed files in my documents have unknown icon and the format looks strange too. You can see three formats of the same document: cancel culture for example. The first on the list with word ikon is fine, but the next two are not and the second in the row has unknown icon, which is visible in each of my translated documents. Looks like the formats were changed by some action.

Is is advisable and save in this case to uninstall Trados with everything (I guess my documents will not disappear) and install back again downloading from my SDL account and activate with activation code? Can anyone help me please.

When open Word the message says: 

This file contains custom XML elements which are no longer supported by Word. If you save this file this custom XML elements will be removed permanently. 

When open PDF the message says:

Adobe Acrobat Reader could not open this file "file.docx_en-GB_pl_PL.sdlxliff because it is either not supported file type or the file has been damaged (for example the file was sent as an attachment or wasnt correctly decoded)

Screenshot of a file explorer window showing a list of documents with different icons, including a Word icon and unknown file types after translation in Trados.Screenshot of a Microsoft Word error message stating that the file contains custom XML elements no longer supported and will be removed if saved.Screenshot of an Adobe Acrobat Reader error message stating it could not open a file because it is not a supported file type or has been damaged.



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[edited by: Trados AI at 9:36 PM (GMT 0) on 28 Feb 2024]
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  • Thanks for attaching the screenshots!

    You are trying to open the wrong files. The file you are trying to open with Acrobat Reader is the SDLXLIFF file, the file you are trying to open with Word is the SDL Project file.

    If you add files to your project in Studio, their translatable content will be stored in an internal file (SDLXLIFF), along with your translations. At the end of your translation, you need to finalize the project, which will create the target files (docx in both cases, pdf are an exception in how they are handled). Those are the files you need to open with Word and Acrobat.

    On your system, you seem to have associated SLDXLIFFs with Acrobat and SDLPROJ with Word, which is why Explorer displays the respective program icons next to the file name. That's unfortunate and you may have to repair Studio for it to reclaim these fily types. (Not sure about that.)

    This is how you finalize your job:

    Screenshot of Trados Studio interface highlighting the 'Finalize' option within the 'Batch Tasks' dropdown menu.

    Hope that helps. 

    Daniel

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    [edited by: Trados AI at 9:36 PM (GMT 0) on 28 Feb 2024]
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  • Thanks for attaching the screenshots!

    You are trying to open the wrong files. The file you are trying to open with Acrobat Reader is the SDLXLIFF file, the file you are trying to open with Word is the SDL Project file.

    If you add files to your project in Studio, their translatable content will be stored in an internal file (SDLXLIFF), along with your translations. At the end of your translation, you need to finalize the project, which will create the target files (docx in both cases, pdf are an exception in how they are handled). Those are the files you need to open with Word and Acrobat.

    On your system, you seem to have associated SLDXLIFFs with Acrobat and SDLPROJ with Word, which is why Explorer displays the respective program icons next to the file name. That's unfortunate and you may have to repair Studio for it to reclaim these fily types. (Not sure about that.)

    This is how you finalize your job:

    Screenshot of Trados Studio interface highlighting the 'Finalize' option within the 'Batch Tasks' dropdown menu.

    Hope that helps. 

    Daniel

    emoji


    Generated Image Alt-Text
    [edited by: Trados AI at 9:36 PM (GMT 0) on 28 Feb 2024]
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