HelloCaroline Charlier ,

Can you provide the full path please. The local folder has many subfolders, so it's important to know exactly what is missing.

Its also essential that you provide us with the full error message so that we can try and understand what might be happening

Hello Steven,

Thanks again!

So, the first error message I get is by opening the file. If I klick "YES", I'm to look for the files in the project folder. For this particular project, I only had the sdlxliff-files. I I click "NO", I can nonetheless translate, but the QA won't work.
What puzzles me is this: at the beginning of the project, I could open them without the following message: 

So, after translation, I want to do the QA process with F8. Here is the error message I get:

I checked ""C:\Users\Caroline\AppData\Local\Temp\j1icold0.cxv\a1l40rx0.e0r.xml". 

When this happens and I happen to have the original source texts, i.e. xml/PPT/..., I simply click those when opening the file in Studio the first time I work on the project and Studio remembers it, but when I don't have them, I cannot do that.

I guess it has something to do with "Windows 10" deleting some Temp-files? But it is only a guess. Why should Studio "loose" any files? I was hoping for some help on this side: should I change any Windows parameters to avoid this?

Thanks again for your interest in my issue.

Caroline

Hello Steven,

Thanks again!

So, the first error message I get is by opening the file. If I klick "YES", I'm to look for the files in the project folder. For this particular project, I only had the sdlxliff-files. I I click "NO", I can nonetheless translate, but the QA won't work.
What puzzles me is this: at the beginning of the project, I could open them without the following message: 

So, after translation, I want to do the QA process with F8. Here is the error message I get:

I checked ""C:\Users\Caroline\AppData\Local\Temp\j1icold0.cxv\a1l40rx0.e0r.xml". 

When this happens and I happen to have the original source texts, i.e. xml/PPT/..., I simply click those when opening the file in Studio the first time I work on the project and Studio remembers it, but when I don't have them, I cannot do that.

I guess it has something to do with "Windows 10" deleting some Temp-files? But it is only a guess. Why should Studio "loose" any files? I was hoping for some help on this side: should I change any Windows parameters to avoid this?

Thanks again for your interest in my issue.

Caroline

Hi Caroline Charlier ,

I believe the issues you are experiencing here, are due to the security settings in your AntiVirus provider and/or CCleaner (or similar).

CCleaner and Antivirus programs will delete the temp files regularly depending on the settings, which means if you leave your PC switched on, and unused for long periods, without closing Studio down properly, then the software that is meant to keep your machine clean, can also create these issues.

Please ensure that you

1) add Studio and MultiTerm to your AntiVirus 'exceptions list'.

2) If you have CCleaner (or similar software installed) please change the settings to only manually clean (no automatic settings)

3) If you leave the machine on for longer periods/overnight etc. please ensure you save your work and close down Studio fully.

Hello Steven,

I don't know how you've noticed this from the files I sent you, but I indeed downloaded CCleaner for a very short while. I'll check this parameter and keep a eye on the issue.

Thanks for your help!