After the last update to Studio 2019 it has become very unstable. CPU usage 25-60% after working for a while + unexpected shutdowns with the message "This type of CollectionView does not support changes to its SourceCollection from a thread different from the Dispatcher thread."
Any ideas?
Unfortunately I haven't a clue, but I have the same problem, so I'm looking forward to see if somebody knows how to fix this issue...
I suggest you try the usual first. Try a repair first:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395
If that doesn't help then I suggest you log a case.
gateway.sdl.com/liveagentlicensing
You have two options:
1. Submit a case using a webform
2. Use live chat to get a licence reset
You want to use the first option and make sure that you refer to this thread so the teams can see what you have tried already.
Paul Filkin | RWS
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Thank you for your reply! There's a pending update to Studio 2019 so I will try that first to see if things are improving. Thank you so much for your reply, it's really appreciated!
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