Hello Ethan Chen ,

You mentioned

Ethan Chen said:

We recently upgrade our computer devices and re-install the Trados 2019.

So I'm wondering if the problem is arising from Windows itself and whether the OS is actually supporting the specific language flavour of the project.

Could you please first check you have the correct language packs installed and which match the project languages.

Thanks for your reply!
Yes, the Windows OS itself is Chinese (Taiwan), and the Trados target is also Chinese (Taiwan).

Hello Ethan Chen ,

Would you be able to provide us with the translated SDLXLIFF please, we can then take a look at it for you.

You can send it to me at swhale@sdl.com

Many thanks for your help!

However, I'm afraid we have signed NDA for our clients so we're not able to provide translated file.

We tried to adjust the language and font type, but the language will jump back to "Afar" after saved. And changing font type seems not working.

And then we tried to adjust the Editor setting to "show all tags but do not show formatting", and the square issue seems better now. (Still have some square in certain symbols but the characters can correctly shown now.)

Although it's not perfect, this should fulfill our needs.

Many thanks for your help!

However, I'm afraid we have signed NDA for our clients so we're not able to provide translated file.

We tried to adjust the language and font type, but the language will jump back to "Afar" after saved. And changing font type seems not working.

And then we tried to adjust the Editor setting to "show all tags but do not show formatting", and the square issue seems better now. (Still have some square in certain symbols but the characters can correctly shown now.)

Although it's not perfect, this should fulfill our needs.