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TRADOS 2021 NONE OF ANY FILE DOES NOT OPEN ACCESS DENIED / NOT WORKABLE

I AM TRYING TO OPEN ANY FILE IN TRADOS 2021, IT DOES NOT OPEN, 

ERROR 401 ACCESS DENIED 

WHY? 

(They say "you may continue using Trados 2019 at the same time) 

Parents
  • How did you create your project?  Can you share a screenshot of the projects view?

    Paul Filkin | RWS

    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • 1. I open Trados
    2. Select "Translate Single File"
    3. I receive this error. 

    My trnaslator opened session in same computer but with her windows ID. She managed to translate, no problem occurred. 
    I think, the problem arises from user setting. 
    How can I fix it? 

  • Can you provide the error message you are getting please?  The full error stack and not just your written heading.  So click on the small disk symbol that is probably here and then attach the file you can save to your response to this thread:

    Error dialog box in Trados Studio with a message instructing to click on the disk symbol to save the XML and attach it to the forum post.

    Paul Filkin | RWS

    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji


    Generated Image Alt-Text
    [edited by: Trados AI at 10:17 PM (GMT 0) on 28 Feb 2024]
  • <SDLErrorDetails time="17.08.2020 10:24:44">
      <ErrorMessage>Bir veya daha fazla hata oluştu.</ErrorMessage>
      <Exception>
        <Type>System.AggregateException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
        <HelpLink />
        <Source>Sdl.Community.MtEnhancedProvider</Source>
        <HResult>-2146233088</HResult>
        <StackTrace><![CDATA[   konum: Sdl.Community.MtEnhancedProvider.MstConnect.ApiConnecter.GetAuthToken()
       konum: Sdl.Community.MtEnhancedProvider.MstConnect.ApiConnecter..ctor(MtTranslationOptions options)
       konum: Sdl.Community.MtEnhancedProvider.MtTranslationProvider.SupportsLanguageDirection(LanguagePair languageDirection)
       konum: Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControl.IsFiltered(ITranslationProviderItem translationProviderItem)
       konum: Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControl.AddTranslationProviderToGrid(ProjectCascadeEntryItem entry)
       konum: Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControl.UpdateGrid()
       konum: Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControl.set_ProjectConfiguration(IProjectConfiguration value)
       konum: Sdl.TranslationStudio.ProjectManagement.Settings.TranslationMemoriesSettingsPageControl.set_ProjectConfiguration(IProjectConfiguration value)
       konum: Sdl.TranslationStudio.ProjectManagement.Settings.TranslationMemoriesSettingsPage.OnActivate()
       konum: Sdl.Desktop.Platform.Settings.SingleSettingsPageHostControl.ReloadSettingsControl()
       konum: Sdl.Desktop.Platform.Settings.SingleSettingsPageHostControl.OnLoad(EventArgs e)
       konum: System.Windows.Forms.UserControl.OnCreateControl()
       konum: System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
       konum: System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
       konum: System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
       konum: System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
       konum: System.Windows.Forms.Control.CreateControl()
       konum: System.Windows.Forms.Control.WmShowWindow(Message& m)
       konum: System.Windows.Forms.Control.WndProc(Message& m)
       konum: System.Windows.Forms.ScrollableControl.WndProc(Message& m)
       konum: System.Windows.Forms.Form.WmShowWindow(Message& m)
       konum: System.Windows.Forms.Form.WndProc(Message& m)
       konum: System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
       konum: System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
       konum: System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]></StackTrace>
        <InnerException>
          <Type>System.Net.Http.HttpRequestException, System.Net.Http, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a</Type>
          <HelpLink />
          <Source>System.Net.Http</Source>
          <HResult>-2146233088</HResult>
          <StackTrace><![CDATA[   konum: System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()
       konum: Sdl.Community.MtEnhancedProvider.MstConnect.ApiConnecter.<GetAccessTokenAsync>d__21.MoveNext()
    --- Özel durumun oluşturulduğu önceki konumdan başlayan yığın izlemesinin sonu ---
       konum: System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       konum: System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       konum: System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
       konum: Sdl.Community.MtEnhancedProvider.MstConnect.ApiConnecter.<>c__DisplayClass20_0.<<GetAuthToken>b__0>d.MoveNext()]]></StackTrace>
        </InnerException>
      </Exception>
      <Environment>
        <ProductName>SDL Trados Studio</ProductName>
        <ProductVersion>Studio16</ProductVersion>
        <EntryAssemblyFileVersion>16.0.0.2838</EntryAssemblyFileVersion>
        <OperatingSystem>Microsoft Windows 10 Pro Insider Preview</OperatingSystem>
        <ServicePack>NULL</ServicePack>
        <OperatingSystemLanguage>1055</OperatingSystemLanguage>
        <CodePage>1254</CodePage>
        <LoggedOnUser>HPDV7\Hp</LoggedOnUser>
        <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
        <ComputerName>HPDV7</ComputerName>
        <ConnectedToNetwork>True</ConnectedToNetwork>
        <PhysicalMemory>8335212 MB</PhysicalMemory>
      </Environment>
    </SDLErrorDetails>

  • ok - thank you.  This is relate to the MT Enhanced plugin.  Please can you check the following:

    1. what language is your Operating system based on?
    2. have you tried to add the MT Enhanced provider to your global settings (File -> Options)?
    3. please try adding it under your Project Settings for the required project instead and see if this works?

    Paul Filkin | RWS

    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

Reply Children
  • It gives the same error. 

    <SDLErrorDetails time="17.08.2020 17:10:09">
      <ErrorMessage>Bir veya daha fazla hata oluştu.</ErrorMessage>
      <Exception>
        <Type>System.AggregateException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
        <HelpLink />
        <Source>Sdl.Community.MtEnhancedProvider</Source>
        <HResult>-2146233088</HResult>
        <StackTrace><![CDATA[   konum: Sdl.Community.MtEnhancedProvider.MstConnect.ApiConnecter.GetAuthToken()
       konum: Sdl.Community.MtEnhancedProvider.MstConnect.ApiConnecter..ctor(MtTranslationOptions options)
       konum: Sdl.Community.MtEnhancedProvider.MtTranslationProviderWinFormsUI.Browse(IWin32Window owner, LanguagePair[] languagePairs, ITranslationProviderCredentialStore credentialStore)
       konum: Sdl.TranslationStudio.Common.TranslationMemory.TranslationMemoriesControl.pluginContextMenuStripItem_Click(Object sender, EventArgs e)
       konum: System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
       konum: System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
       konum: System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
       konum: System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
       konum: System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
       konum: System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
       konum: System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
       konum: System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
       konum: System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
       konum: System.Windows.Forms.Control.WndProc(Message& m)
       konum: System.Windows.Forms.ScrollableControl.WndProc(Message& m)
       konum: System.Windows.Forms.ToolStrip.WndProc(Message& m)
       konum: System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
       konum: System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
       konum: System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
       konum: System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]></StackTrace>
        <InnerException>
          <Type>System.Net.Http.HttpRequestException, System.Net.Http, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a</Type>
          <HelpLink />
          <Source>System.Net.Http</Source>
          <HResult>-2146233088</HResult>
          <StackTrace><![CDATA[   konum: System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()
       konum: Sdl.Community.MtEnhancedProvider.MstConnect.ApiConnecter.<GetAccessTokenAsync>d__21.MoveNext()
    --- Özel durumun oluşturulduğu önceki konumdan başlayan yığın izlemesinin sonu ---
       konum: System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       konum: System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       konum: System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
       konum: Sdl.Community.MtEnhancedProvider.MstConnect.ApiConnecter.<>c__DisplayClass20_0.<<GetAuthToken>b__0>d.MoveNext()]]></StackTrace>
        </InnerException>
      </Exception>
      <Environment>
        <ProductName>SDL Trados Studio</ProductName>
        <ProductVersion>Studio16</ProductVersion>
        <EntryAssemblyFileVersion>16.0.0.2838</EntryAssemblyFileVersion>
        <OperatingSystem>Microsoft Windows 10 Pro Insider Preview</OperatingSystem>
        <ServicePack>NULL</ServicePack>
        <OperatingSystemLanguage>1055</OperatingSystemLanguage>
        <CodePage>1254</CodePage>
        <LoggedOnUser>HPDV7\Hp</LoggedOnUser>
        <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
        <ComputerName>HPDV7</ComputerName>
        <ConnectedToNetwork>True</ConnectedToNetwork>
        <PhysicalMemory>8335212 MB</PhysicalMemory>
      </Environment>
    </SDLErrorDetails>

  • I removed Google plugins, , Restarted, Added Google trnaslate plugin again, now it is working. 
    I pray God this lasts without trouble.