I am working on *.ai files converted to *.psd. I did enabled the Layers option on File Types before adding the files. The bilingual files look OK and there were no issues during Pseudotranslate task.
The problem is when I Finalized the file or tried and generated the target files, I got an "Invalid case/Font" error and when I tried exporting the file, I got an "Image loading failed" error.
My clients are from China so that might be a factor--although the file is in English, there are some Chinese characters hidden on the PDF files. Is anything in particular I can ask my client to provide along with the PSD files. I.e. the fonts files or anything else like that.
I have attached for errors.
Thanks.
Claudia
<SDLErrorDetails time="09/09/2020 10:51:35"> <ErrorMessage>Image loading failed.</ErrorMessage> <Exception> <Type>Sdl.ProjectApi.ProjectApiException, Sdl.ProjectApi, Version=15.1.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type> <HelpLink /> <Source /> <HResult>-2146233088</HResult> <StackTrace><![CDATA[]]></StackTrace> <InnerException> <Type>System.OutOfMemoryException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type> <HelpLink /> <Source>Aspose.PSD</Source> <HResult>-2147024882</HResult> <StackTrace><![CDATA[ en .(StreamContainer , Int16 , Int32 , List`1 , Dictionary`2 , Int32 ) en .(StreamContainer , , IColorPalette , Boolean ) en .Load(StreamContainer , LoadOptions ) en Aspose.PSD.Image.(StreamContainer , LoadOptions )]]></StackTrace> </InnerException> </Exception> <Environment> <ProductName>SDL Trados Studio</ProductName> <ProductVersion>15.0.0.0</ProductVersion> <EntryAssemblyFileVersion>15.2.7.2849</EntryAssemblyFileVersion> <OperatingSystem>Microsoft Windows 10 Home</OperatingSystem> <ServicePack>NULL</ServicePack> <OperatingSystemLanguage>1033</OperatingSystemLanguage> <CodePage>1252</CodePage> <LoggedOnUser>LAPPY-CLAUDIA\claud</LoggedOnUser> <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork> <ComputerName>LAPPY-CLAUDIA</ComputerName> <ConnectedToNetwork>True</ConnectedToNetwork> <PhysicalMemory>8191864 MB</PhysicalMemory> </Environment> </SDLErrorDetails>
<SDLErrorDetails time="09/09/2020 10:47:48"> <ErrorMessage>Invalid case</ErrorMessage> <Exception> <Type>System.ArgumentException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type> <ParamName /> <HelpLink /> <Source>Sdl.FileTypeSupport.Filters.Photoshop</Source> <HResult>-2147024809</HResult> <StackTrace><![CDATA[ en Sdl.FileTypeSupport.Filters.Photoshop.Services.Writer.WriterService.UpdateLayerText(IParagraphUnit paragraphUnit, PsdImage psdImage) en Sdl.FileTypeSupport.Filters.Photoshop.Writer.PhotoshopWriter.ProcessParagraphUnit(IParagraphUnit paragraphUnit) en Sdl.FileTypeSupport.Framework.BilingualApi.AbstractBilingualContentProcessor.ProcessParagraphUnit(IParagraphUnit paragraphUnit) en Sdl.FileTypeSupport.Filters.Processors.CopySourceToEmptyTargetProcessor.ProcessParagraphUnit(IParagraphUnit paragraphUnit) en Sdl.FileTypeSupport.Framework.Bilingual.WhitespaceBetweenSegmentsBilingualProcessor.ProcessParagraphUnit(IParagraphUnit paragraphUnit) en Sdl.FileTypeSupport.Framework.BilingualApi.AbstractBilingualContentProcessor.ProcessParagraphUnit(IParagraphUnit paragraphUnit) en Sdl.FileTypeSupport.Framework.Integration.GenerationBilingualContentLocator.ProcessParagraphUnit(IParagraphUnit paragraphUnit) en Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.ProcessParagraphUnit(IParagraphUnit paragraphUnit) en Sdl.FileTypeSupport.Framework.Integration.FileGenerator.ProcessParagraphUnit(IParagraphUnit paragraphUnit) en Sdl.FileTypeSupport.Framework.BilingualApi.AbstractBilingualContentProcessor.ProcessParagraphUnit(IParagraphUnit paragraphUnit) en Sdl.ProjectApi.AutomaticTasks.CancelProcessor.ProcessParagraphUnit(IParagraphUnit paragraphUnit) en Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.ProcessParagraphUnit(IParagraphUnit paragraphUnit) en Sdl.FileTypeSupport.Framework.BilingualApi.AbstractBilingualContentProcessor.ProcessParagraphUnit(IParagraphUnit paragraphUnit) en Sdl.FileTypeSupport.Framework.Integration.LocationMarkerLocator.ProcessParagraphUnit(IParagraphUnit paragraphUnit) en Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.ProcessParagraphUnit(IParagraphUnit paragraphUnit) en Sdl.FileTypeSupport.Framework.Integration.FileExtractor.ProcessParagraphUnit(IParagraphUnit paragraphUnit) en Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.ParagraphUnitBuffer.ProcessParagraphUnit(IParagraphUnit pu) en Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffFileReader.OutputParagraphUnit(IParagraphUnit pu) en Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffFileReader.ParseLocalizableParagraphUnit(transunit transunit, LockTypeFlags lockFlags) en Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffFileReader.ParseTransUnit(transunit transunit) en Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffFileReader.ParseGroup(group group) en Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffFileReader.OnGroup(XmlElement groupElement) en Sdl.FileTypeSupport.Bilingual.SdlXliff.SdlXliffFeeder.<ContinueScanning>b__14_15(ISdlXliffStreamContentHandler handler) en System.Collections.Generic.List`1.ForEach(Action`1 action) en Sdl.FileTypeSupport.Bilingual.SdlXliff.SdlXliffFeeder.ContinueScanning() en Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffFileReader.ContinueParsing() en Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffFileReader.ParseNext() en Sdl.FileTypeSupport.Framework.Integration.FileExtractor.ParseNext() en Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.ParseNext() en Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.Parse() en Sdl.ProjectApi.AutomaticTasks.NativeFileGenerator.GenerateFiles(ContentRestriction restriction, Boolean preview, Int32 filePercentBase, Int32 filePercentFactor) en Sdl.ProjectApi.AutomaticTasks.GenerateTargetTranslation.GenerateTargetTranslationTask.ProcessFile(IExecutingTaskFile executingTaskFile) en Sdl.ProjectApi.AutomaticTasks.AbstractFileLevelAutomaticTaskImplementation.Execute()]]></StackTrace> </Exception> <Environment> <ProductName>SDL Trados Studio</ProductName> <ProductVersion>15.0.0.0</ProductVersion> <EntryAssemblyFileVersion>15.2.7.2849</EntryAssemblyFileVersion> <OperatingSystem>Microsoft Windows 10 Home</OperatingSystem> <ServicePack>NULL</ServicePack> <OperatingSystemLanguage>1033</OperatingSystemLanguage> <CodePage>1252</CodePage> <LoggedOnUser>LAPPY-CLAUDIA\claud</LoggedOnUser> <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork> <ComputerName>LAPPY-CLAUDIA</ComputerName> <ConnectedToNetwork>True</ConnectedToNetwork> <PhysicalMemory>8191864 MB</PhysicalMemory> </Environment> </SDLErrorDetails>