Hi all!
I am trying to do my very first doc alignment on Trados 2021. It seems it correctly select the (new too) translation memory, upload the two docs, carry out the alignment but finally fails to open the alignment file and says "Value cannot be null. Parameter name: key".
Am I doing something wrong?
Thank you very much in advance,
Paola
I think the first thing to try is a reset. You could use this app for the reset and this will also explain what you will lose by carrying out a reset before you do it:
But if you'd rather do this manually then rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio:
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\Studio16
So the path would become this:
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\Studio16_old
If you can't find this folder then you need to unhide your hidden files/folders:
https://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/
If that doesn't help we can log a support case for an engineer to take a look.
Paul Filkin | RWS Group
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