Error Service 'Sdl.TranslationStudio.Api.ProjectManagement.IProjectManagementService' could not be started. Studio 2019/Windows 10 Professional/Bitdefender/System Mechanic

Error message in Trados Studio stating 'Service Sdl.TranslationStudio.Api.ProjectManagement.IProjectManagementService could not be started' with details of the exception and stack trace.

This error occurred just after a Windows 10 Pro update. I also have Bitdefender and System Mechanic installed on my system, but I couldn't resolve the problem by adding the .exe file to any of the whitelists.

The saved error message indicates:

<?xml version="1.0"?>
-<SDLErrorDetails time="11/2/2020 10:26:47 AM">
<ErrorMessage>Service 'Sdl.TranslationStudio.Api.ProjectManagement.IProjectManagementService' could not be started.</ErrorMessage>
-<Exception>
<Type>Sdl.Desktop.Platform.Services.ServiceStartException, Sdl.Desktop.Platform, Version=15.2.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
<HelpLink/>
<Source>Sdl.Desktop.Platform</Source>
<HResult>-2146233088</HResult>
-<StackTrace>
+<![CDATA[]]>
</StackTrace>
-<InnerException>
<Type>Sdl.ProjectApi.ProjectApiException, Sdl.ProjectApi, Version=15.1.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
<HelpLink/>
<Source>Sdl.ProjectApi.Implementation</Source>
<HResult>-2146233088</HResult>
-<StackTrace>
-<![CDATA[ at Sdl.ProjectApi.Implementation.ProjectsProviderRepository.Load(String localDataFolder)
at Sdl.ProjectApi.Implementation.Application.GetProjectsProviderRepository(ProjectsProviderInfo providerInfo, ProjectPathUtil projectPathUtil)
at Sdl.ProjectApi.Implementation.Application.CreateProjectsProvider(ProjectsProviderInfo providerInfo, IProjectOperation operationComposite)
at Sdl.ProjectApi.Implementation.Application.GetProjectsProvider(ProjectsProviderInfo providerInfo, IProjectOperation operationComposite)
at Sdl.TranslationStudio.ProjectManagement.ProjectManagementService.InitLocalProjectServer(ProjectOperationsComposer operationComposer)
at Sdl.TranslationStudio.ProjectManagement.ProjectManagementService.OnStart()
at Sdl.Desktop.Platform.Services.AbstractService.Start(IServiceContext context)
at Sdl.Desktop.Platform.Implementation.Services.ServiceContext.GetLocalService[T]()]]>
</StackTrace>
-<InnerException>
<Type>System.InvalidOperationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<HelpLink/>
<Source>System.Xml</Source>
<HResult>-2146233079</HResult>
-<StackTrace>
-<![CDATA[ at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
at System.Xml.Serialization.XmlSerializer.Deserialize(Stream stream)
at Sdl.ProjectApi.Implementation.Xml.ProjectServer.Deserialize(Stream stream)
at Sdl.ProjectApi.Implementation.ProjectsProviderRepository.GetProjectServer(String projectServerFilePath)
at Sdl.ProjectApi.Implementation.ProjectsProviderRepository.Load(String localDataFolder)]]>
</StackTrace>
-<InnerException>
<Type>System.Xml.XmlException, System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<LineNumber>55</LineNumber>
<LinePosition>21</LinePosition>
<SourceUri/>
<HelpLink/>
<Source>System.Xml</Source>
<HResult>-2146232000</HResult>
-<StackTrace>
-<![CDATA[ at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
at System.Xml.XmlTextReaderImpl.Throw(Int32 pos, String res, String arg)
at System.Xml.XmlTextReaderImpl.ParseQName(Boolean isQName, Int32 startOffset, Int32& colonPos)
at System.Xml.XmlTextReaderImpl.ParseElement()
at System.Xml.XmlTextReaderImpl.ParseElementContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlTextReader.Read()
at System.Xml.XmlReader.ReadEndElement()
at System.Xml.Serialization.XmlSerializationReader.ReadEndElement()
at Sdl.ProjectApi.Implementation.XmlSerialization.ProjectServerSerialization.XmlSerializationReaderProjectServer.Read73_Workflow(Boolean isNullable, Boolean checkType)
at Sdl.ProjectApi.Implementation.XmlSerialization.ProjectServerSerialization.XmlSerializationReaderProjectServer.Read75_ProjectServer(Boolean isNullable, Boolean checkType)
at Sdl.ProjectApi.Implementation.XmlSerialization.ProjectServerSerialization.XmlSerializationReaderProjectServer.Read76_ProjectServer()
at Sdl.ProjectApi.Implementation.XmlSerialization.ProjectServerSerialization.ProjectServerSerializer.Deserialize(XmlSerializationReader reader)
at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)]]>
</StackTrace>
</InnerException>
</InnerException>
</InnerException>
</Exception>
-<Environment>
<ProductName>SDL Trados Studio</ProductName>
<ProductVersion>15.0.0.0</ProductVersion>
<EntryAssemblyFileVersion>15.2.0.1041</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>1033</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>B</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>B</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>33457112 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>

Thanks in advance for any help you can give me!!



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[edited by: Trados AI at 11:21 PM (GMT 0) on 28 Feb 2024]