A file opens with empty source in SDL Trados Studio 2021

I had to reinstall my SDL Trados Studio 2021. Before doing that, I saved my profile with a purpose to use it after the new installation.
Now, when I set my saved profile, all files open with empty source. Some of them open without any meassage. Some emit the below shown message.

I can revert my profile to the Default settings. This makes the files open normally. But it removes all my shortcuts and settings.

Is there any chance to combine normal opening of my files and normal exporting of my profile settings?

*I found another thread suggesting to reset window layout. Nothing changed after I did  it.
Screenshot of SDL Trados Studio error log showing multiple 'Unknown exception when generating layout for Access violation' errors.

Screenshot of SDL Trados Studio with a message box stating 'Failed to retrieve necessary data' and a list of file parameters in the background.

The above screenshots show two files in one project. For the second file I pressed Cancel as was suggested at the end of the meassage. In the first file, I didn't.



Generated Image Alt-Text
[edited by: Trados AI at 11:31 PM (GMT 0) on 28 Feb 2024]
emoji
Parents Reply Children
No Data