Strange behavior after Sign-Off

Error message in SDL Trados Studio showing 'Unexpected combination of confirmation levels' with various counts for each level and a total of 715.

<SDLErrorDetails time="20.11.2020 09:28:57">
  <ErrorMessage>Unexpected combination of confirmation levels: Unspecified=0, Draft=0, Translated=0, ApprovedTranslation=(3), RejectedTranslation=0, ApprovedSignOff=1111, RejectedSignOff=0, Total=715</ErrorMessage>
  <Exception>
    <Type>System.InvalidOperationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>Sdl.ProjectAutomation.FileBased</Source>
    <HResult>-2146233079</HResult>
    <StackTrace><![CDATA[   at Sdl.ProjectAutomation.FileBased.FileBasedProject.GetFile(Guid fileId)
   at Sdl.TranslationStudioAutomation.IntegrationApi.Document.<get_Files>b__35_0(ITranslatableFile tf)
   at System.Linq.Enumerable.WhereSelectArrayIterator`2.MoveNext()
   at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)
   at System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source)
   at Sdl.TranslationStudioAutomation.IntegrationApi.Document.get_Files()
   at Sdl.TranslationStudio.Plugins.Bookmarks.BookmarksViewModel.<>c__DisplayClass50_0.<GetLastSegmentInDocumentBookmark>b__0(Bookmark b)
   at System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable`1 source, Func`2 predicate)
   at Sdl.TranslationStudio.Plugins.Bookmarks.BookmarksViewModel.GetLastSegmentInDocumentBookmark(IStudioDocument doc)
   at Sdl.TranslationStudio.Plugins.Bookmarks.BookmarksViewModel.InitializeLastSegmentInDocumentBookmark()
   at Sdl.TranslationStudio.Plugins.Bookmarks.BookmarksViewModel.OnActiveDocumentChanged()
   at Sdl.TranslationStudio.Plugins.Bookmarks.BookmarksViewModel.EditorController_Opened(Object sender, DocumentEventArgs e)
   at System.EventHandler`1.Invoke(Object sender, TEventArgs e)
   at Sdl.Desktop.Platform.Extensions.EventsExtensions.Raise[T](EventHandler`1 e, Object sender, T eventArgs)
   at Sdl.TranslationStudioAutomation.IntegrationApi.EditorController.OnDocumentOpened(IDocument document)
   at Sdl.TranslationStudio.Api.Editor.DocumentEventHandler.Invoke(IDocument document)
   at Sdl.TranslationStudio.Editor.EditorService.OnDocumentOpened(IDocument document)
   at Sdl.TranslationStudio.Editor.EditorService.document_Loaded(IDocument document)
   at Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument.OnLoaded()
   at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.OnLoaded()
   at Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument.AfterLoad(IJob job)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>Studio16</ProductVersion>
    <EntryAssemblyFileVersion>16.0.2.3343</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1031</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>AzureAD\JerzyCzopik</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>SPITFIRE</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>50158348 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

Now I cannot open the files for Sign-off anymore to accept the changes...



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[edited by: Trados AI at 12:18 AM (GMT 0) on 29 Feb 2024]
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_________________________________________________________

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Parents
  • Hi 

    Looking at your error it says "ApprovedSignOff=1111" while the "Total=715", in other words (no-pun intended) the Word Count for one of your files is corrupt for some reason as the Total shouldn't be lower than the approved sign off. The easiest solution to fix this problem is to run the batch task "Translation Count" and "Word Count" on all the files and it should update the total to the correct amount.

    * Since the total is 715, you could also figure out which file is the culprit by finding the file with that total (the total appears usually in the files view or under the confirmation statistics window)

  • Dear Jesse

    Thank you. That did not help. What helped was Toolkit to change all the status to translated, then export for bilingual review, accepting changes there and then import. So the problem is solved, but I would be curious to know what caused that.

    _________________________________________________________

    When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

    Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.

Reply
  • Dear Jesse

    Thank you. That did not help. What helped was Toolkit to change all the status to translated, then export for bilingual review, accepting changes there and then import. So the problem is solved, but I would be curious to know what caused that.

    _________________________________________________________

    When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

    Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.

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