Studio 2021 crashes without message when working in a project package with structured files

Question

For the first time since I installed Studio 2021 I am receiving structured project packages, i.e. the files to translate are organized in folders (see picture, names removed for confidentiality). This happens both with 'Include subfolders' marked and unmarked.

When working on these packages, Studio crashes at irregular intervals (sometimes several times a day) without any message. When I then restart Studio, it goes back to a much earlier situation, with the project sometimes completely disappearing from the project list. 
 This even happens when I work on a 'standard' package with a 'structured' package still lopen in the editor. 
 I now have to set autosave to a very short period, slowing down my work significantly for large projects.

Ana-Loredana Gabur · Answer

Hi Ronald van Riet 
 
 Can you please check if Studio is added the exception list on your AV, just to make sure that the AV is not blocking the application or maybe please also check the available space on your PC against system requirements for Studio Trados 2021 
 Also maybe the below article would help you 
 https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0032954 
 https://community.sdl.com/product-groups/translationproductivity/w/customer-experience/3392/how-to-part-1-trouble-shoot-unexplained-errors-and-unwanted-behaviour-in-studio-multiterm 
 https://community.sdl.com/product-groups/translationproductivity/w/customer-experience/3393/how-to-part-2-trouble-shoot-unexplained-errors-and-unwanted-behavior-in-studio-multiterm 
 BR 
 Loredana

Trados Studio > 1. Trados Studio

Studio 2021 crashes without message when working in a project package with structured files