Hi,
Some users have been experiencing what appears to be an aesthetic problem with a notification advising there is no internet connection, like this:

We have checked a few logs now and the problem doesn't seem to affect the ability to connect to Language Cloud projects or resources. If you have experienced this, AND are also experiencing real problems as a result of this please can you send your Studio log files to pfilkin@sdl.com so we can investigate and make sure there is nothing more serious that we need to address.
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\Studio16\logs\
Just zip up all the log files in that folder and send them to me.
In the meantime we are working on the message itself since it's inaccurate and disconcerting and some of you may find that this morning the message is no longer there. Certainly this is the case for me as I also experienced this yesterday.
Generated Image Alt-Text
[edited by: Trados AI at 12:06 AM (GMT 0) on 29 Feb 2024]

Paul Filkin | RWS
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