TMs and TBs in Studio 2021 - TMs shutdown randomly and old TBs simply do not work

I am having a lot of trouble with both TMs and TBs in Studio 2021. For TMs (which I have already updated, in line with the release notes), they simply close from time to time while translating, as if no TM had been added to the project. For TBs, Studio simply does not search for/ recognise the terms, in spite of the TBs having been added to the project and in sipite of the TBs having also been updated, as per the release notes. It only recognises new entries made while using Studio 2021. Any ideas? Needless to say, TMs and TBs are crucial for my work, and I would expect their integration with Studio 2021 not to cause this type of problems!

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  • Let's get this right - if a software needs certain requirements to operate properly, it MUST state them, not just the "barely minimum". That's all there is to say about this, from both a commercial and a legal point of view.

  • Any software vendor I know states the minimum requirements for work. This is nothing new - look at the specs for Windows 10 and try to use a PC with an older processor and not much RAM then. I know what I am talking about, as we have some really old "precious" things here. They are fine for a patience game used by my mother, but I would never dream of using such a machine for work.

    As a rule of thumb I change my laptop/PC more or less all 4 years. When ordering a new one, I always try to get one with top specs, not an average model. Buying an average PC of 2020 will mean, that it is fully underpowered in 2-3 years, while a top model my be sufficient for even 5-6 years, depending on the usage. And we all translators with CAT tools are power user of PCs. We are not office users, we use database driven software with huge hunger for power.

    TBH, your views are really strange to me. What kind of legal consequences shall a requirement from 2017 or 2019 re PC specs have nowadays? The specs for Studio published 2020 will be fully outdated by mid 2021 due to the development in hardware and software. 10 years ago a 1 TB HDD was far too expensive for our use, today you pay more or less 100 EUR for 1 TB M2 SSD... From commercial point of view only giving the minimum specs makes sense, especially if you address translators, who—in my experience—are more than reluctant to invest in good hardware (Mac is an exception—but also a Mac needs power, if you want to use it with Studio).

    _________________________________________________________

    When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

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  • BTW, here are the hardware requirements (highlighting by myself):

    SDL Trados Studio 2021 will work on Windows 7*, Windows 8.1 and Windows 10. We recommend Windows 10.

    As a minimum requirement, we recommend an Intel or compatible CPU-based computer with 8 GB RAM and a screen resolution of 1024x768.

    For optimum performance, we recommend a 64-bit operating system, 16 GB RAM, an SSD drive and a recent Intel or compatible CPU. Full support for 4K hi-resolution screens is planned and will be implemented incrementally in future releases. You can find more information on how to deal with display issues in this Knowledge Base (KB) article or by running an application from the SDL AppStore which implements a fix, mentioned in the KB article. SDL Trados Studio 2021 uses .Net Framework 4.8

    *Please Note: Microsoft has recently stopped support for Windows 7 and as a result, we are no longer testing Studio on Windows 7. Studio continues to work on Windows 7, so you can still install and use it with this Windows version, however to work with GroupShare and Language Cloud projects on Windows 7, make sure to first enable TLS 1.2 as default secure protocol. Language Cloud and GroupShare 2017 SR1 and later only accept TLS 1.2 connections. This is to ensure the highest data security when sharing projects on SDL servers.

    So SDL clearly states, that the use of SSD is preferable. Thus my posting shouldn't really be any surprise to you.

    _________________________________________________________

    When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

    Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.

  • I am not talking about "performance"; I am talking about the software working properly or not in a pc that meets the specs. There's a huge difference. BTW, I checked the requirements before upgrading, and I have double checked today, so I am fully familiar with them.