I would like to use the special upgrade to Studio 2021 Plus, but my Studio 2019 Plus licence is not recognised/accepted. Could send screenshot of all my licences... How best to proceed? With thanks and best regards, Nico.
I would like to use the special upgrade to Studio 2021 Plus, but my Studio 2019 Plus licence is not recognised/accepted. Could send screenshot of all my licences... How best to proceed? With thanks and best regards, Nico.
Hello Nico van de Water ,
It appears that you have already ordered the upgrade.
Please let us know if you still require assistance.
Oana Nagy | QA Engineer | RWS Group
Thanks! It seems to be sorted; received my e-learning mail, but not the key to the licence... But there is no hurry! With best regards,
Nico.
Thanks! It seems to be sorted; received my e-learning mail, but not the key to the licence... But there is no hurry! With best regards,
Nico.
Hello Nico van de Water ,
I can see that the upgrades are now avilable in your account- simply click on Your Available Upgrades to process these in your account.

Oana Nagy | QA Engineer | RWS Group