Error message when trying to open a new project in Studio 2021

Question

Hi, 
 I have a problem when trying to open a new project in Studio 2021 - after I click on the New project icon, an Error message appears on the screen, without an explanation, even without any text. All that I can do when it happens is close the program, and then restart it. On the other hand, when I choose the "Translate as single document" option all works fine, but it's rather frustrating when you have to open each file individually when there are multiple files to be translated. By the way, this happened after I installed the 2021 version and Windows 10 (previously I used 2019 and W7). So far, all my translations in Studio 2021 were done as single documents. 
 Any ideas what might be the reason and how to fix the problem? 
 Best regards, 
 Zoran

Jerzy Czopik · Accepted Answer

Go to File -> Setup -> Project templates. Remove all templates there and then import one from here: C:\Program Files (x86)\SDL\SDL Trados Studio\Studio16\ProjectTemplates 
 Take either the Default or the SDL Trados, then try again.

Paul · Answer

Zoran Kondić 
 Try using Ctrl+N as the shortcut to create a new Project. You may be starting the process to create a cloud project without realising and then something is going wrong. 
 If that doesn't work try resetting Studio. Rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio: 
 c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\Studio16 
 So the path would become this: 
 c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\Studio16_old 
 If you can't find this folder then you need to unhide your hidden files/folders: 
 www.howtogeek.com/.../

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Error message when trying to open a new project in Studio 2021

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