Footnotes in an IDML disappearing in Trados

We wanted to get in touch as we are having issues with footnotes not appearing in the IDML file when translating in TRADOS. 

 

They have noticed that sometimes the footnoted are there and other times it's not.

 

Here for example, is what happens with number 1

 

 Screenshot showing Trados Studio interface with a missing footnote tag for number 1 in the translated IDML file.

And in contrast with number 9

 Screenshot displaying Trados Studio with a visible endnote tag 'end id=9' in the IDML file, indicating a correct footnote reference.

 

As you can see in the second example, you can see the tag "end id="9", but this code is missing in the first image, and this is what's missing for all the other footnotes not appearing in the IDML.

 

And here, you can see tags for endnote 9 and endnote 11, but the tag for endnote 10 is missing.

 

Screenshot of Trados Studio highlighting the presence of tags for endnote 9 and 11, but the tag for endnote 10 is missing in the IDML file.

 

Because of this code being missing it means that when we put the IDML back into InDesign for formatting all of these footnotes are missing in the text.

Can you please advise? 



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[edited by: Trados AI at 1:10 AM (GMT 0) on 29 Feb 2024]
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  • Hello

    Thank you for your clear findings. I did take a quick look through our internal support channels/platforms to see if this is an issue felt by the wider community around IDML footnotes. It does not seem to be the case.
    There were improvements made in SDL Trados 2017 but I assume you are working on a new version of the tool. Can you please confirm?

    Regardless I clearly see your concerns as you describe them, but without your files I am unable to give a resolution.

    Is it possible to send some without compromising any data security?
    I assume your missing footnotes is isolated to this particular file?
    Do you have it working in other examples?

    Historically I would explore the formatting around the footnote within the native source document.
    Check the missing footnote is somehow different from those examples where it is working.

    What I also find insightful to try understand what Studio has done by processing your file. I do this by changing the view from all segments to all content. All be it a poor example we can see some gaps between the segments. In my case between 151 and 152.

    Screenshot of Trados Studio showing a gap between segments 151 and 152, indicating a possible missing footnote or text.

    At times there can be valuable data in there, such as your missing text wrapped in tags. All be it we can’t access it for translation, it does help confirm the root cause and what could be our next steps in correcting the way your content is being processed. 

    Looking forward to your confirmation to my questions and if possible your files

    Regards

    Lydia 

     

    Oana Nagy | Developer Experience | QA Engineer | RWS Group

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    [edited by: Trados AI at 1:09 AM (GMT 0) on 29 Feb 2024]