I received an purchase order through SDL Workzone. But I am having trouble submitting an invoice because the status of the PO is "PO Authorised for invoicing - pending system update". The status should be just "PO Authorised for invoicing" for me to be able to submit an invoice.
The company which issued the PO said they had issued it correctly so I should contact a system administrator.
Who should I contact in this case? I cannot find any contact information on SDL Workzone.
Hello Byoungjin Kim ,
It's probably best to contact your SDL vendor manager, who should be able to help you further with this, as we don't have access to the portal.
Lydia Simplicio | RWS Group
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Hello Byoungjin Kim ,
It's probably best to contact your SDL vendor manager, who should be able to help you further with this, as we don't have access to the portal.
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thank you for your reply.
I happened to find a relevant contact information on the local SDL website today. But yes, contacting my SDL vendor manager would solve my problem faster.
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