Trados 2021 suddenly closes

Hello, 

I'm using Trados 2021. It worked well recently. 

But it starts to be close suddenly without any message.

When it happened first time, I got an error message in Korea. (My interface language was Korean at that point.)

I translated the Korean message here:

<SDLTradosStudio.exe - Application Error

Exception An unknown software exception (Oxe043452) occurred in the application at 0x0000000074FB46D2.>

Once that message was shown but next time, Trados just closes again when I ried to work on it.

Strangely, it seemed to happen a specific file that was working on Trados.

The file is big .docx with my pictures.

I initialized Trados with FreshStart app.

But the same thing happened.

Whenever I tried to work and edit that file on Trados, it closes suddenly. 

When I tried to move my cursor, the cursor froze and then Trados closes. 

What shall I do?

I'm not good at operating computer so if you give me a specific guide to solve this problem, I appreciate it.

Thank you very much. 

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