Studio 2021- Can't update/import into TMs

Question

Error message in Trados Studio 2021 stating 'Import failed. The file could not be processed. The translation memory or TM container appears to be missing and may have been deleted.' with an 'OK' button.

Anyone else getting this erro in Studio 2021? It happens both when trying to import tmx or sdlxliff files into an existing TM, and when perfoming the "Update main translation memories" batch task. The TM file is obviously not missing...This has happened with a couple of different memories, so not an isolated incident.

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[edited by: Trados AI at 1:21 AM (GMT 0) on 29 Feb 2024]

Oana Nagy · Accepted Answer

Hello Torsten Colérus , 
 You should be able to resolve this by updating your TM's 
 gateway.sdl.com/.../communityknowledge

Trados Studio > 1. Trados Studio

Studio 2021- Can't update/import into TMs

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