Error in SDL Trados Studio 2021 SR1 - 16.1.3.4096

When I create a cloud project in SDL Trados Studio 2021 SR1 - 16.1.3.4096, it always shows 

"Object reference not set to an instance of an object" and then software crashes.

Error message in SDL Trados Studio stating 'Object reference not set to an instance of an object' with an 'OK' button.

Detailed error log in SDL Trados Studio showing a System.NullReferenceException and stack trace related to LanguageCloud and project languages control.

<SDLErrorDetails time="2021/3/4 18:19:19">
  <ErrorMessage>未将对象引用设置到对象的实例。</ErrorMessage>
  <Exception>
    <Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>Sdl.TranslationStudio.LanguageCloud</Source>
    <HResult>-2147467261</HResult>
    <StackTrace><![CDATA[   在 Sdl.TranslationStudio.LanguageCloud.Subscription.SubscriptionLicense.GetTargetLanguagesQuota()
   在 Sdl.TranslationStudio.LanguageCloud.Subscription.SubscriptionLicense.get_MaxTargetLanguages()
   在 Sdl.TranslationStudio.Common.ProjectLanguagesControl.CustomControl.ViewModel.LanguageCloudCustomLanguagesViewModel.CheckLanguageRestrictions()
   在 Sdl.TranslationStudio.Common.ProjectLanguagesControl.CustomControl.ViewModel.CustomLanguagesViewModel.OnSelectedItemsChanged()
   在 Sdl.Desktop.Platform.WPF.Command.RelayCommand.Execute(Object parameter)
   在 Sdl.MultiSelectComboBox.Behaviours.EventBehaviourFactory.ExecuteCommandBehaviour.HandleEvent(Object sender, EventArgs e)
   在 Sdl.MultiSelectComboBox.Behaviours.EventBehaviourFactory.ExecuteCommandOnRoutedEventBehaviour.EventHandler(Object sender, RoutedEventArgs e)
   在 System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
   在 System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   在 System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
   在 System.Windows.UIElement.RaiseEvent(RoutedEventArgs e)
   在 Sdl.MultiSelectComboBox.Themes.Generic.MultiSelectComboBox.<>c__DisplayClass187_0.<RaiseSelectedItemsChangedEvent>b__0()
   在 System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   在 System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   在 System.Windows.Threading.DispatcherOperation.InvokeImpl()
   在 System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
   在 MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(Object obj)
   在 System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   在 System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   在 System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   在 MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
   在 System.Windows.Threading.DispatcherOperation.Invoke()
   在 System.Windows.Threading.Dispatcher.ProcessQueue()
   在 System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   在 MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   在 MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   在 System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   在 System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   在 System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   在 MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   在 System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   在 System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
   在 System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   在 System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   在 Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>Studio16</ProductVersion>
    <EntryAssemblyFileVersion>16.1.3.4096</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 家庭版</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>2052</OperatingSystemLanguage>
    <CodePage>936</CodePage>
    <LoggedOnUser>DESKTOP-ACGJD60\qqqaas</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>DESKTOP-ACGJD60</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>33475520 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>



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[edited by: Trados AI at 1:24 AM (GMT 0) on 29 Feb 2024]
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