Object reference not set to an instance of an object

Question

Since applying the recent update to Trados 2019, every time i try and generate a target excel file i get this error. Do you know if there is any bug related to the update that may be causing this?

Oana Nagy · Answer

Hello Hannah Chew , 
 Unfortunately the error 'Object reference not set...' is very generic and doesn't tell us anything about what might be causing the issue. 
 Please post the full error stack as this will provide useful information.

Oana Nagy · Answer

Hello Hannah Chew , 
 Thanks for this. 
 You should be able to rectify this quite simply by changing the order of the filters. 
 This article refers to 2017- but the principle should be the same. 
 https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0031066

Oana Nagy · Answer

Hello Hannah Chew , 
 There is a strange empty line between the file types which I wouldn't expect to see- 
 
 Would you be able to perhaps share the file with me please ( swhale@sdl.com ) and i will take a quick look.

Trados Studio > 1. Trados Studio

Object reference not set to an instance of an object