Mila Pruger Support Case Id : 00588211. Support case has been logged for your assistance. Please check your SDL Community email address for updates.

Hi Paul,

Sorry for writing again, but this bug is much worse than I thought. It also severely affects the text directionality in target segments. Sometimes it suddenly reverses Hebrew and trying to fix it with LTR/RTL does not help. In addition, it reverses brackets and corrupts texts that includes hyphens.

Please see examples. Here in segment 27 the Hebrew text in target segment is reversed and in segment 30 the direction of brackets is affected, as well as the position of comma, and I cannot fix it.

Numbering is affected too - as you can see, 60 turns into 06:

Is there anything I can do until the bug is fixed by SDL? I tried to uninstall and reinstall the Studio, but it did not help. I can't work like this and there are some quite urgent projects I have to deliver 

Mila Pruger

I think your best bet will be to revert to an earlier version.  You can find the installers in here:

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0027380

Use Firefox or Internet Explorer as Chrome probably won't allow the download for you.  Uninstall the current version properly first using the windows add/remove features and then install the older one.

Mila Pruger

I think your best bet will be to revert to an earlier version.  You can find the installers in here:

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0027380

Use Firefox or Internet Explorer as Chrome probably won't allow the download for you.  Uninstall the current version properly first using the windows add/remove features and then install the older one.

It worked!

Thank you so much! I really appreciate the help. You're a life saver

Hi Paul, is this issue already resolved for 2021? I just upgraded from 2017 and this issue appears alternately. 

Motty Henoch Mila Pruger

This was logged as our reference CRQ-23517 and was apparently resolved with CU5.  The current production version is CU6 so I hope this problem is no longer there.  Perhaps you can validate this and if you believe there is a problem please let me know.

Just updated to 16.1.6.4276 and seems to be working fine, thanks.

Thanks Motty Henoch