I am having a problem with my TS2019, I cannot see my name on the top right. Whenever I start up Trados there is an error message saying network timeout, and I cannot load SDL Language Cloud.
I've written support but have not gotten an answer yet, and I have a ton of work to do.
Solutions tried include:
- Repairing Installation.
- Uninstall/Reinstall.
- Deleted/Renamed AppData/Roaming/SDL/Trados Studio/15.0.0 & 15 folders.
No go, I need help please.
E.
I've written support but have not gotten an answer yet, and I have a ton of work to do.
Please provide your ticket number and we can follow up for you.
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
I think I did something that fixed it. I formatted my laptop and reinstalled everything, support was simply taking too long and I needed to get to work.
Thanks for the help in any case.
Glad you managed to fix it. I'd still like to know the ticket number so I can follow up and see what the delay was?
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Glad you managed to fix it. I'd still like to know the ticket number so I can follow up and see what the delay was?
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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