SDL Analyse error: "An error appeared during report generation!"

Question

I have Studio 2021, the latest SDL Analyse, Windows 10. After using this app for a long time, it suddenly gives me "An error appeared during report generation!" when I try to export an analysis in ANY format. I've tried ALL of the solutions I've found on this group and haven't had any luck. Any other suggestions? Thanks.

Trados Studio 2021 interface showing an analysis report with columns for Segments, Words, Characters, Placeables, Tags, Min. Match, Repetitions, 100%, 95%-99%, 85%-94%, 75%-84%, 50%-74%, No Match, and Total. An 'Export' button is visible at the bottom.

Generated Image Alt-Text
[edited by: Trados AI at 3:30 AM (GMT 0) on 29 Feb 2024]

Oana Nagy · Answer

Hello Blandine Washington , 
 Thank you for your input. I have managed to reproduce the issue and will check with the dev teams for further investigation. 
 Regards,

Oana Nagy · Answer

Hello Blandine Washington , 
 We have since released new versions that should have resolved this for you 
 
 Please make sure Studio is up to date and that you remove older versions via the Control Panel before installing the latest version.

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SDL Analyse error: "An error appeared during report generation!"