Error when creating project (Convert to target, etc.) . "Value cannot be null. Parameter name: key"

Using  SDL Trados Studio 2021 SR1 - 16.1.3.4096

Creating a project in the usual way, I get an error I've never seen before. Repeat client, nothing obviously unusual about the source file. docx. I did look at the knowledge base and saw a suggested fix relating to removing endnotes for 2021 SR1 but that's not the issue here.

I am working around it by pasting text only into a file and getting the translation done. But if you know of any workarounds to get the file to import, I'd be delighted.

Karen Tkaczyk