Hi Sandor Juhasz,

This topic has been covered in here, as well, if you want to take a look:

https://community.sdl.com/product-groups/translationproductivity/f/studio/32796/notification-of-no-internet-connection-in-trados-studio-2021-sr1-when-the-connection-is-working-fine 

For the time being, this may still occur randomly, should not affect the usual work in Studio. 

In alternative, try to remove this file then restart Studio:

c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\Studio16\LanguageCloudMachineTranslation.bin

Hope it helps!

Regards,

Deleted the BIN file, added URL exceptions, problems still persists. I sent Peter Filkin my log files, as requested - no reply.

I therefore can't update my version of SDL Trados Studio 16 from build 16.1.5.4270, which contains various bugs that I'm sure have long since been dealt with!

Jan

I uninstalled Studio and installed the previous cumulative update, which solved this problem. Uninstalling and reinstalling the latest version may also work.

I uninstalled Studio and installed the previous cumulative update, which solved this problem. Uninstalling and reinstalling the latest version may also work.

Thanks for the tip!

I tried uninstalling SDL Studio Trados 2021. I get the following error message:

"Setup has detected a different version of this product already installed. If you still wish to remove or repair that version, you must use that version's installer."

Trying to reinstall the software without uninstalling won't work either, because for some reason the build I have installed is 16.1.5.4270, whereas the one I can download and install is 16.1.4.4184 (and therefore older).

In other words, I can't update my Studio 2021 because it can't establish an internet connection (even though I *can* log on to my account within Studio), but I can't uninstall and reinstall it either!

Can someone please help?!