Hello,

I did the update yesterday to the last version of SDL Trados Studio 2021 ( 16.1.5.4270) and now, I can't import any word (doc or docx) and excel files anymore...

I got this error message: 

I rebooted my computer, still same error...

Here is one of the XML report about the issue:

<SDLErrorDetails time="2021-04-29 10:21:56 AM">
<ErrorMessage>One or more errors occurred.</ErrorMessage>
<Exception>
<Type>Sdl.ProjectApi.ProjectApiException, Sdl.ProjectApi, Version=16.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
<HelpLink />
<Source />
<HResult>-2146233088</HResult>
<StackTrace><![CDATA[]]></StackTrace>
<InnerException>
<Type>Sdl.ProjectApi.ProjectApiException, Sdl.ProjectApi, Version=16.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
<HelpLink />
<Source />
<HResult>-2146233088</HResult>
<StackTrace><![CDATA[]]></StackTrace>
</InnerException>
</Exception>
<Environment>
<ProductName>SDL Trados Studio</ProductName>
<ProductVersion>Studio16</ProductVersion>
<EntryAssemblyFileVersion>16.1.5.4270</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>1033</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>LAPTOP-4J6K7U6F\Cecile</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>LAPTOP-4J6K7U6F</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>7238224 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>

Also, it says that the document is already in the project if I try to import it again. I tried to change the name of the file, but it didn't solve the issue neither.

HELP! Can't do my job anymore...

Thanks, Cecile.