Hello,
I have newly installed SDLTradosStudio2019_SR2_15.2.8.3007 and tried to install a plugin for Studio 2019.
But, I can't find SDL Studio 2019 in the Installed Studio versions list of the SDL Plugin Installer and unable to proceed.
Does anyone have the same issue?
Sorry, if this is a known one.
Thanks,
Perhaps it would be helpful to know the plugin you are attempting to install?
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thanks for the comment.
The plugin I am attempting to install is a private one developed by my client. But the same issue occurs with other plugins that use SDL Plugin Installer, such as SDL Machine Translation Cloud (3.2.3.0 (2019 SR2 and above)). The problem seems to be that Studio 2019 is not recognized by the Plugin Installer.
By the way, I have Studio 2015 and 2017 installed on the same PC.
The problem seems to be that Studio 2019 is not recognized by the Plugin Installer.
You are drawing an incorrect conclusion here. For example:
This is based on version 3.2.3.0 of the SDL MT Cloud plugin for 2019 (same version as you). It correctly only allows the application to be installed into 2019. As you can see I also have 2015, 2017 and 2021 installed.
Can you share a screenshot of what you are seeing at this point in the installation?
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thanks for the reply. Here is the screenshot of what I see.
Thank you. I think you need to run a repair on your 2019 version via the windows control panel.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
I tried a repair, but it did not work. I also tried uninstallation and reinstallation of Studio 2019, but the result was the same.
Maybe, it is a problem specific to my PC. I will use a workaround to manually install a plugin.
Many thanks for your support.
Maybe, it is a problem specific to my PC.
Looks that way. The plugin manager is not even seeing that you have 2019 installed. If you would like a support engineer to look at this let me know?
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Manually installing a plugin is not a big deal. Thank you very much for your support..
Manually installing a plugin is not a big deal. Thank you very much for your support..
Translate
