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Dear All
I am having this problem again nd again in spite of the fact that I repaired it and followed all the steps given in this link- https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0034055
RWS Community
Dear All
I am having this problem again nd again in spite of the fact that I repaired it and followed all the steps given in this link- https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0034055
Well, please be so kind and read all the information there. Specially this one:
NOTE: If you do not find this folder, make sure that these files are not hidden. See KB article Showing hidden files, folders and extensions on Windows operating systems
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I clicked show hidden items and file name extensions but no... there are not such kind of files. Do yo think uninstalling and re-installing can solve this issue?
Could you please let me know if you can do it by remote control? I can give you that permission. Please help me!
Thanks, I had to upgrade to Trados 2021. Anyway, thanks.