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Dear All
I am having this problem again nd again in spite of the fact that I repaired it and followed all the steps given in this link- https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0034055
RWS Community
Dear All
I am having this problem again nd again in spite of the fact that I repaired it and followed all the steps given in this link- https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0034055
Anahit Bal Support Case Id : 00599366. Support case has been logged for your assistance. Please check your SDL Community email address for updates.
Oana Nagy | QA Engineer | RWS Group
Start with "Reset window layout" from the View menu in Editor. Repeat for all other view parts in Studio. Restart Studio. If this does not help, reset Studio according to this article Repairing your installation of SDL Trados Studio
Consider using a completely NEW user profile.
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When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
Dear Jerzy, I cannot open View menu in Editor:(
Dear Jerzy, I cannot enter View menu in Editor:(((
Use the advice from article 1414 to reset Studio.
_________________________________________________________
When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
Could you please post the link here?
I found that article and followed the steps, but I cannot find the files mentioned in my laptop, like BaseSettings.xml and the rest... What should I do? Can I just uninstall SDL Trados 2019 and re-install it? May it help?
I restarted my laptop and received the following error message,- "An error occurred and the program was aborted. You can try running the program again but if the same problem repeats, please generate debug log and contact technical support.
FormatException
The version of suite "TranslationStudio2019" must be of the form x.y.z.
Click "Repairing your installation..." in my post above.
_________________________________________________________
When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
Dear Jerzy,
I do the repairing part. Then in the Workaround 2 I cannot find the files mentioned and thus cannot rename them... And with doing only the repair process it does not work.
