Trados Studio 2021 shuts down abruptly when I try to align two pdf files

Hi there,

I'm trying to align two pdf files. When I get to the stage in the screen shot, I press NEXT and it asks me to confirm the language combination, which I do. But then when I press FINISH, Trados shuts down. I've tried it three times, but get the same result every time. Has anyone else had this issue? Am I doing something wrong? Any help would be appreciated.

Jeff

Trados Studio Align Documents window showing options to select a translation memory and the source and target PDF files for alignment. No visible errors or warnings.



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[edited by: Trados AI at 2:29 AM (GMT 0) on 29 Feb 2024]
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Parents
  • Why don't you convert the PDF files upfront? This ist always much better than letting ANY tool do that automatically, as the result is then very poor. Better convert the files manually, tidy them up, remove unnecessary formatting and only then align them. If the files are big, splitting them in smaller chunks is also very helpful.

    _________________________________________________________

    When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

    Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.

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  • Why don't you convert the PDF files upfront? This ist always much better than letting ANY tool do that automatically, as the result is then very poor. Better convert the files manually, tidy them up, remove unnecessary formatting and only then align them. If the files are big, splitting them in smaller chunks is also very helpful.

    _________________________________________________________

    When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

    Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.

Children