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can't open SDL trados 2021

Error message window stating 'Service 'Sdl.Desktop.Platform.CommandBars.IActionService' could not be started.' with Knowledge Base and Community buttons.

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[edited by: Trados AI at 2:31 AM (GMT 0) on 29 Feb 2024]

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can't open SDL trados 2021 https://community.rws.com/resized-image/__size/320x240/__key/communityserver-discussions-components-files/90/pastedimage1621294395019v1.png
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0 Oana Nagy over 4 years ago

Hello maria angela gianni ,

I believe this is to do with a corrupted plugins folder-

Please follow the suggestion solution here-

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0032269

Oana Nagy | QA Engineer | RWS Group
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0 maria angela gianni over 4 years ago in reply to Oana Nagy

followed your instructions and it worked like a charm. It was really a plugin malfunction. Thank you very much, Steve.
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