Hi.
It always occurs some errors to prepare project as below screen image when I create new project since April,
I don't know any reason why it happens...
Could anyone help me?
Completed: Copy Files to Project Location, Convert to Translatable Format, Copy to Target Languages.
Failed (Error Occured): Apply PerfectMatch, Pre-translate Files, Analyze Files.
Hello Hyunjin Cho ,
The problem appears to be starting at the Perfect Match stage.
Does this happen with just this project? or with all projects?
Providing the full error stack may help us identify what is causing this-
Oana Nagy | QA Engineer | RWS Group
Hello Steven Whale,
It happens with all projects. I am only using one project template since this year.
It has 6 error messages, is it enough to provide only one message? (though they all seem like similar...)
Hello @Hyunjin Cho
Could you please try repairing and resetting Trados Studio as it appears the settings may have become corrupted.
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395
Oana Nagy | QA Engineer | RWS Group
Hello @Hyunjin Cho
Could you please try repairing and resetting Trados Studio as it appears the settings may have become corrupted.
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395
Oana Nagy | QA Engineer | RWS Group
Hello @Steven Whale,
I didn't know that the problem can be repaired so simply with running that repair installation, sincerely appreciate your help!
And now I just want to understand the reason why does the error occured,
could you also kindly help me to know the reason in order that I can avoid similar error in future?
I feel I am a blind when I see those error messages...
Hello Hyunjin Cho ,
We don't always know why a file/setting because corrupt.
However a reset/repair often resolves the issue and, unless we are sure of a different cause is always recommended.
Oana Nagy | QA Engineer | RWS Group
Hello Steven Whale,
I understand what you mean. Again I sincerely appreciate your help and let me know very useful solution! :)
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