Missing warning messages in package received from PM, Studio 2021 Freelance

I have received an updated package from a PM, saying that there are inconsistency messages that need to be addressed. I translated the project, then did Verify and addressed all warnings/errors etc. before creating a return package and sending it to the the PM for proofreading, Now, they are sending me screenshots of consistency warnings that I need to address, but in the updated package I received, there are no such warnings to be found. 

What am I missing/how can I make absolutely sure that the error is not on my end? I have not had this issue before and would like to figure out how to address it so it doesn't happen again. Thank you! 

Parents Reply
  • Hello and thank you for your reply,

    The PM would not share which version they are using, and sent screenshots of the "inconsistencies in translation" messages that they see on their end. For non-disclosure reasons, I am unable to post these screenshots, unfortunately, but have gone back and forth several times with the PM trying to figure out the issue.

    To be honest, I am not sure whether this is a Trados error, or whether there is something that either they or I am doing wrong with this package. I've checked user manuals and gone back to the original package, but still am unable to see the warnings that the PM sees. 

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