Studio shuts down whenever there is an error message

Question

Hi, 
 
 I have recently purchased Studio 2021 Freelance version and am experiencing an issue where, every time there is an error message, Studio shuts down. I have not had these issues in previous versions of Studio. If there has been an error message, I can simply press Okay and continue working. This is a major issue for me now, since it means I don&rsquo;t get to save my work before it closes down. 
 Here is one of the error messages where this happens (When I press my shortcut Ctrl+W to use the iate plugin in certain projects where the iate plugin does not work):

Please help! 
 
 Kind regards, 
 Ida

Oana Nagy · Answer

Hello Ida Kyrk 
 It is essential that we see the full error stack as 'Object Reference... is very generic and doesn't tell us anything at all. 
 Pl;ease click on the disk symbol and save the XML to your desktop. You can then attach this to the thread which will provide us with more information. 
 As you mention the IATE plugin, I would suggest you remove this, then update Studio to the latest version (Help- Check for updates) and then reinstall the plugin.

Oana Nagy · Answer

Hello Ida Kyrk , 
 Ida Kyrk said: he IATE plugin never works with projects from this particular client 
 It would be useful to know which version of Studio (and IATE plugin) the client is using. 
 IATE has been updated recently, so its possible they may have an older version that's no longer supported (which is causing the issue). 
 If they are using IATE, they should remove the plugin and then reinstall the latests version.

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Studio shuts down whenever there is an error message