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SDL trados 2021 does not start after installing the plugin "SDL Trados Compatibility and Migration Power Pack"

Nathalie Moulard

Hi,

I installed the "SDL Trados Compatibility and Migration Power Pack" plugin this morning and since that moment, I can no longer open SDL Trados 2021.

I get this message:

Error message in SDL Trados Studio indicating an attempt to load an unsigned plugin 'Sdl.Community.XliffCompare.plugin.xml' with options to load the plugin or not.

Then, I click on Yes or No (I've tried both) and I get this message

Error message in SDL Trados Studio stating that appropriate resources for the specified culture could not be found on disk for 'Sdl.TranslationStudio.TranslationMemoryMigration.UI.plugin'.

<?xml version="1.0"?>

-<SDLErrorDetails time="18-06-21 22:33:28">

<ErrorMessage>Impossible de trouver des ressources appropriées pour la culture spécifiée (ou la culture neutre) sur le disque. baseName: Sdl.TranslationStudio.TranslationMemoryMigration.UI.plugin locationInfo: <null> fileName: Sdl.TranslationStudio.TranslationMemoryMigration.UI.plugin.resources</ErrorMessage>


-<Exception>

<Type>System.Resources.MissingManifestResourceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>

<HelpLink/>

<Source>mscorlib</Source>

<HResult>-2146233038</HResult>


-<StackTrace>

-<![CDATA[ à System.Resources.FileBasedResourceGroveler.GrovelForResourceSet(CultureInfo culture, Dictionary`2 localResourceSets, Boolean tryParents, Boolean createIfNotExists, StackCrawlMark& stackMark)
à System.Resources.ResourceManager.InternalGetResourceSet(CultureInfo requestedCulture, Boolean createIfNotExists, Boolean tryParents, StackCrawlMark& stackMark)
à System.Resources.ResourceManager.InternalGetResourceSet(CultureInfo culture, Boolean createIfNotExists, Boolean tryParents)
à System.Resources.ResourceManager.GetObject(String name, CultureInfo culture, Boolean wrapUnmanagedMemStream)
à System.Resources.ResourceManager.GetObject(String name)
à Sdl.Core.PluginFramework.FileBasedPluginDescriptor.GetPluginResource(String name)
à Sdl.Core.PluginFramework.Implementation.PluginResourceManager.GetPluginResource[T](String resourceName)
à Sdl.Core.PluginFramework.Implementation.Plugin.GetPluginResource[T](String resourceName)
à Sdl.Core.PluginFramework.Implementation.PluginDeserializer.InitializeLocalizableProperties(IExtension extension, Object attribute)
à Sdl.Core.PluginFramework.Implementation.PluginDeserializer.DeserializeAttribute(IExtension extension, XElement attributeElement, IObjectResolver objectResolver)
à Sdl.Core.PluginFramework.Implementation.Extension.get_ExtensionAttribute()
à Sdl.Desktop.Platform.Implementation.Services.ServiceDescriptor..ctor(IExtension extension)
à Sdl.Desktop.Platform.Implementation.Services.ServiceExtensions.get_ServiceDescriptors()
à Sdl.Desktop.Platform.Implementation.Services.ServiceExtensions.RegisterPluginServices(IServiceContext context, ServiceScope scope, String viewId)
à Sdl.Desktop.Platform.Implementation.StudioWindow.get_ServiceContext()
à Sdl.Desktop.Platform.Implementation.StudioWindowConditionInitializer.GetServiceContext()
à Sdl.Desktop.Platform.Extensions.AbstractConditionInitializer.InitializeCondition(ICondition condition)
à Sdl.Desktop.Platform.Extensions.ConditionHelper.GetCondition(IExtension extension, ConditionResult conditionResult, IConditionInitializer initializer)
à Sdl.Desktop.Platform.Implementation.ViewReference..ctor(IStudioWindow window, ViewDescriptor descriptor)
à Sdl.Desktop.Platform.Implementation.StudioWindow.Init(IEventAggregator eventAggregator)
à Sdl.Desktop.Platform.Implementation.Studio.CreateWindowInternal(Boolean setActive, IEventAggregator eventAggregator)
à Sdl.Desktop.Platform.Implementation.Studio.Run(ISplashScreen splashScreen, IEventAggregator eventAggregator, IPluginLoaderService pluginLoaderService)
à Sdl.TranslationStudio.Application.Launcher.RunApplication()]]>
</StackTrace>

</Exception>


-<Environment>

<ProductName>SDL Trados Studio</ProductName>

<ProductVersion>Studio16</ProductVersion>

<EntryAssemblyFileVersion>16.1.6.4276</EntryAssemblyFileVersion>

<OperatingSystem>Microsoft Windows 10 Professionnel</OperatingSystem>

<ServicePack>NULL</ServicePack>

<OperatingSystemLanguage>1036</OperatingSystemLanguage>

<CodePage>1252</CodePage>

<LoggedOnUser>DESKTOP-KK18NFV\Utilisateur</LoggedOnUser>

<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>

<ComputerName>DESKTOP-KK18NFV</ComputerName>

<ConnectedToNetwork>True</ConnectedToNetwork>

<PhysicalMemory>16612144 MB</PhysicalMemory>

</Environment>

</SDLErrorDetails>

Can you help me? I thank you in advance,

Regards,

Nathalie

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[edited by: Trados AI at 3:07 AM (GMT 0) on 29 Feb 2024]
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  • 0 in reply to Ana-Loredana Gabur

    Hi Ana-Loredana Gabur,

    Thansk for those solutions. Unfortunatldy, I've tried to rename the specific folders as mentioned, I'v tried to repair the installation too, and I still have an error while trying to start Studio.

    <SDLErrorDetails time="21-06-21 15:03:59">
    <ErrorMessage>Impossible de trouver des ressources appropriées pour la culture spécifiée (ou la culture neutre) sur le disque.
    baseName: Sdl.TranslationStudio.TranslationMemoryMigration.UI.plugin locationInfo: &lt;null&gt; fileName: Sdl.TranslationStudio.TranslationMemoryMigration.UI.plugin.resources</ErrorMessage>
    <Exception>
    <Type>System.Resources.MissingManifestResourceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>mscorlib</Source>
    <HResult>-2146233038</HResult>
    <StackTrace><![CDATA[ à System.Resources.FileBasedResourceGroveler.GrovelForResourceSet(CultureInfo culture, Dictionary`2 localResourceSets, Boolean tryParents, Boolean createIfNotExists, StackCrawlMark& stackMark)
    à System.Resources.ResourceManager.InternalGetResourceSet(CultureInfo requestedCulture, Boolean createIfNotExists, Boolean tryParents, StackCrawlMark& stackMark)
    à System.Resources.ResourceManager.InternalGetResourceSet(CultureInfo culture, Boolean createIfNotExists, Boolean tryParents)
    à System.Resources.ResourceManager.GetObject(String name, CultureInfo culture, Boolean wrapUnmanagedMemStream)
    à System.Resources.ResourceManager.GetObject(String name)
    à Sdl.Core.PluginFramework.FileBasedPluginDescriptor.GetPluginResource(String name)
    à Sdl.Core.PluginFramework.Implementation.PluginResourceManager.GetPluginResource[T](String resourceName)
    à Sdl.Core.PluginFramework.Implementation.Plugin.GetPluginResource[T](String resourceName)
    à Sdl.Core.PluginFramework.Implementation.PluginDeserializer.InitializeLocalizableProperties(IExtension extension, Object attribute)
    à Sdl.Core.PluginFramework.Implementation.PluginDeserializer.DeserializeAttribute(IExtension extension, XElement attributeElement, IObjectResolver objectResolver)
    à Sdl.Core.PluginFramework.Implementation.Extension.get_ExtensionAttribute()
    à Sdl.Desktop.Platform.Implementation.Services.ServiceDescriptor..ctor(IExtension extension)
    à Sdl.Desktop.Platform.Implementation.Services.ServiceExtensions.get_ServiceDescriptors()
    à Sdl.Desktop.Platform.Implementation.Services.ServiceExtensions.RegisterPluginServices(IServiceContext context, ServiceScope scope, String viewId)
    à Sdl.Desktop.Platform.Implementation.StudioWindow.get_ServiceContext()
    à Sdl.Desktop.Platform.Implementation.StudioWindowConditionInitializer.GetServiceContext()
    à Sdl.Desktop.Platform.Extensions.AbstractConditionInitializer.InitializeCondition(ICondition condition)
    à Sdl.Desktop.Platform.Extensions.ConditionHelper.GetCondition(IExtension extension, ConditionResult conditionResult, IConditionInitializer initializer)
    à Sdl.Desktop.Platform.Implementation.ViewReference..ctor(IStudioWindow window, ViewDescriptor descriptor)
    à Sdl.Desktop.Platform.Implementation.StudioWindow.Init(IEventAggregator eventAggregator)
    à Sdl.Desktop.Platform.Implementation.Studio.CreateWindowInternal(Boolean setActive, IEventAggregator eventAggregator)
    à Sdl.Desktop.Platform.Implementation.Studio.Run(ISplashScreen splashScreen, IEventAggregator eventAggregator, IPluginLoaderService pluginLoaderService)
    à Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace>
    </Exception>
    <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>Studio16</ProductVersion>
    <EntryAssemblyFileVersion>16.1.6.4276</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Professionnel</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1036</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>DESKTOP-KK18NFV\Utilisateur</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>DESKTOP-KK18NFV</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>16612144 MB</PhysicalMemory>
    </Environment>
    </SDLErrorDetails>

    Can I try to uninstall and reinstall the software,

    I thank you in advance,

    Kind regards,

    Nathalie
  • 0 in reply to Ana-Loredana Gabur

    Hi Ana,

    It's OK now, I finally tried the first workaround mentioned in the article, then Repair and now it works.

    Many thanks

    Kind regards,

    Nathalie