Translate
The (Trados Studio 2019) Restore button has no effect. The window size remains the same.
I have tried Repair Trados Studio, Restore Window Layout, Reset Profile.
Generated Image Alt-Text
[edited by: Trados AI at 3:16 AM (GMT 0) on 29 Feb 2024]
The (Trados Studio 2019) Restore button has no effect. The window size remains the same.
I have tried Repair Trados Studio, Restore Window Layout, Reset Profile.
Hi Anthony Rudd,
If repairing and the other you tried don't work, have you also tried to reset?
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395
Does it work now?
Regards,
Oana Nagy | Developer Experience | QA Engineer | RWS Group
Hi Anthony Rudd,
If repairing and the other you tried don't work, have you also tried to reset?
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395
Does it work now?
Regards,
Oana Nagy | Developer Experience | QA Engineer | RWS Group
Thanks, the Reset worked. Although I am surprised, because I have done it several times recently without any effect. Perhaps it was only in combination with the other two measures.
Unfortunately the fix did not last long - the error has returned.
Sorry to hear this Anthony Rudd,
Do you remember specific actions, or maybe put the PC to sleep or even having 2 instances opened of it, small details to help us understand this behaviour? Can you please check in your Task Manager if you have more than 1 instance running, maybe force it to close even that one, and open it again.
Regards,
Oana Nagy | Developer Experience | QA Engineer | RWS Group
Unfortunately the problem has returned again with no obvious cause. Perhaps a solution would be for Trados Studio to be "less fussy" when checking the settings associated with the "Restore" button.