Hi,

I have up-to-date Studio 2021 with WorldServer Compatibility Pack.

Since I installed this set of tools I am on a regular basis running into some issues that result with the following list of errors returned by client's WS during import:

Project Name : HAIKU_HT_RUSH_202618 for language 'pl' and country 'PL'

Found an XLIFF compatible file

Importing asset (1 of 1) "/work/[client name]/Projects/623965_HAIKU_HT_RUSH_202618/Source-English (US)/202618/202618.xml" for Task #12334341.
Confirming task #1 is claimed by you.
Confirming target asset is locked by you.
Warning: Segment 0000000016 cannot be found in the database. Skipping.
Warning: Segment 0000000017 cannot be found in the database. Skipping.
Warning: Segment 0000000020 cannot be found in the database. Skipping.
Warning: Segment 0000000023 cannot be found in the database. Skipping.
Warning: Segment 0000000024 cannot be found in the database. Skipping.
Warning: Segment 0000000026 cannot be found in the database. Skipping.
Warning: Segment 0000000028 cannot be found in the database. Skipping.
Warning: Segment 0000000029 cannot be found in the database. Skipping.
Warning: Segment 0000000031 cannot be found in the database. Skipping.
Warning: Segment 0000000033 cannot be found in the database. Skipping.
Warning: Segment 0000000035 cannot be found in the database. Skipping.
Warning: Segment 0000000037 cannot be found in the database. Skipping.
Warning: Segment 0000000042 cannot be found in the database. Skipping.
Warning: Segment 0000000045 cannot be found in the database. Skipping.
Saving asset.
Updating live translation memory.
A total of 5 segments were processed for /work/[client name]/Projects/623965_HAIKU_HT_RUSH_202618/Source-English (US)/202618/202618.xml.

With client's following comments that:

BTW. We noticed that sometimes when you import work from Trados, then segments are disappearing in WS. Can you work directly in Online Workbench here? Also, do you have any .wsxz file which you imported to WS and it caused removed segments? We wanted to investigate it.

This WS announces itself as 11.5.0.68.

I've been using this workflow, with this particular client, for a few good years, and with Studio 2017 (and maybe even 2015) I never got such issues.

I have a set of imported/exported files that generated this error that I could share privately with somebody from support.