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Once I updated Trados just now, I cannot launch it. The process ends with this error message:
How can I recover Trados? I have work to complete today!
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[edited by: Trados AI at 3:14 AM (GMT 0) on 29 Feb 2024]
Once I updated Trados just now, I cannot launch it. The process ends with this error message:
How can I recover Trados? I have work to complete today!
Uninstall the WorldServer components via control panel. gateway.sdl.com/.../communityknowledge
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Phew! That worked. Thank you Sir.
Phew! That worked. Thank you Sir.
Clicking the link to the knowledge base in your error message would have saved you time... Maybe worth try the next time? And I am certain there will be a next time... In the end of the day we are dealing with software here. Sometimes it is simply too soft 
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When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
That was what I did first. I could not see anything there instructing me to uninstall WorldServer components via control panel as you suggested. This is the page that opens from that message, not the one you provided here.
When I click your link, I get this as the first hit: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0037729
Might be, that you used "Search with google" in the gateway, which is simply useless. Should this indeed be the case, I would suggest RWS removes that completely. In the past there was no option to search with Google there and the search worked as it should.
_________________________________________________________
When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
Ah... I got your idea now. Well, the error message link opens as a list of hits which I failed to recognize. Could be clearer... Under deadline pressure and struggling with the tool, I didn't expect another additional quest ("Choose what fits you best") to solve before I get the clue.
Ok, now I see what you mean. Thank you.