Hello,

I created a project on SDL Trados Live. The linguist tried to open the file through his Trados on desktop, and the following error came up.

"Failed to load the required language resources (Value cannot be null. Parameter name: source). The default language resources will be used."

The file looks fine on cloud-based Trados Live. What's the issue and how can I rectify it?

Got this error when file was open in desktop

When clicking OK, this error came up

After we click OK, the problem we get is on the right side of the screen; a bunch of black boxes appear. I'm masking the source/target due to confidentiality.

Thank you for your help in advance.