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I can't access Studio 2014 all of a sudden!

Karen Chalmers

Hi everyone, I hope I'm in the right place, I'm rather flustered as I'm supposed to be working but can't get into Studio 2014 all of a sudden! I'm on the same laptop as always but it's started asking me to log in, which it hasn't done before, then when I log in it won't connect and I get the following message:

'The server is not responding. Please check that the server is available'

I've tried restarting the laptop but it made no difference. Any help would be much appreciated :-)

Thanks in advance,

Karen
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    Karen

    As Studio does not require any login to work, except if you want to access server-based TMs and termbases, I assume that you work on a project with server-based TMs. In this case, make sure that you do have Internet access, that the address and credentials of the server you want to access are correct and if this is the case, contact your client to find out why you cannot access the server (it may be down or they may have changed the password, modified your rights, ...)-
    This problem is not directly Studio-related, but rather specific to your clients environment.

    You should still be able to work on your project without the server-based TM though.
    Walter
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    Karen

    As Studio does not require any login to work, except if you want to access server-based TMs and termbases, I assume that you work on a project with server-based TMs. In this case, make sure that you do have Internet access, that the address and credentials of the server you want to access are correct and if this is the case, contact your client to find out why you cannot access the server (it may be down or they may have changed the password, modified your rights, ...)-
    This problem is not directly Studio-related, but rather specific to your clients environment.

    You should still be able to work on your project without the server-based TM though.
    Walter
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